Overview
A common error that happens to WordPress sites is the 'infinite redirect' error. This can appear differently depending on your browser. For example:
Firefox
- "The page isn't redirecting properly"
- "The page isn't working"
Causes of the error
This error is usually caused because the HOME and SITE URL within WordPress is not configured correctly. For example, if your site is example.com, the Home and Site URL in your database should point to:
- https://example.com.
If the Home and Site URL add 'www' to the URL, it may appear like this in your database:
- https://www.example.com
This will cause your site to redirect in a loop.
Other causes
There are a few other reasons your site could redirect.
Plugins
It's possible that a plugin you added to your site has caused the redirect. Try disabling your plugins to confirm if that is the cause.
.htaccess file
Your .htaccess file may have a redirect set up somewhere. Open the .htaccess file and view its contents. Look for anything redirecting your site to a different URL.
Cloudflare configuration
If you have added an SSL certificate to your website and are also using Cloudflare, you must configure some settings at Cloudflare. There is a setting in your Cloudflare panel to set your SSL certificate to use a specific type. This should be set to 'Full (strict)'. View the following article for full instructions:
Fixing the error
View the following article for options on how to resolve this error.
