If your domain is not using DreamHost's nameservers, the mail-related DNS records will not be automatically active for the domain. You'll need to manually set up those records at the host where your domain's DNS is managed. You can verify where your nameservers are pointed at http://whoisweb.dreamhost.com.
- All the mail-related DNS records are automatically created in the DreamHost panel when a domain has email addresses set up on the (Panel > ‘Mail’ > ‘Manage Email’) page.
- You can find your Mail DNS records on the (Panel > ‘Domains’ > ‘Manage Domains’) page.
Locating your email DNS records
- Click the ‘DNS’ link under the domain to view your records.
Please note that the records below are only examples. Your specific DNS records will be different.
- MX record
- tells senders where emails for you should be delivered to.
- A record
- used by your mail program when you connect to the mail server to view your inbox or send out emails.
- Find the following records:
DNS record Example value *mail. (A) 18.104.22.168 *mail. (MX) mx1.sub4.homie.mail.dreamhost.com (this example uses sub4. Make sure to change this to your mail cluster number) *mail. (MX) mx2.sub4.homie.mail.dreamhost.com (this example uses sub4. Make sure to change this to your mail cluster number) *mailboxes. (A) 22.214.171.124 *www.mailboxes. (A) 126.96.36.199 *webmail. (A) 188.8.131.52 *www.webmail. (A) 184.108.40.206
- Enter all those records in to the system where the domain's DNS is hosted and managed.
After you make the DNS adjustment, it will then take several hours for the changes to update online due to DNS propagation.