How do I move users and domains to my private server?


If you did not select the option to move your sites and users to the VPS when ordering, you can still move them at a later time.

Make sure your new VPS has enough room to migrate your user's contents. When you purchase a new VPS, it can store from 30GB - 240GB. Check your Disk Usage page to confirm your users will fit on the new server.

This page can be accessed from the Manage Account page.

Migrating your sites and users

When you add a second VPS, you won’t be able to automatically move data from an existing VPS to the new VPS. However, you can migrate your users and domains after the VPS is provisioned using these instructions.

  1. Navigate to the VPS page.
  2. Above the Add VPS button, click the link titled Click here to move all users and domains.
  3. Select the desired VPS from the dropdown menu.
  4. Click the Move all shared users and domains button.

Your users and domains are then migrated over to your chosen VPS.

Make sure the VPS has enough space to migrate all of your users and domains. If there is insufficient space on the VPS, the migration fails and you may not be able to log in to the private server.

You can confirm the space you need on the FTP Users & Files page. View the value under the Usage column next to your username.

Moving specific domains from Shared to a VPS

You can only move all users (and their domains) or none at all. You cannot move a single user at a time to a VPS.

To move a single domain at a time from a shared server to a VPS, see the following article:

What happens to email?

Moving a website user and domain to a new server does not affect email. This is because email is on a completely different mail server. Your email will continue to function normally.

See also

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