How to configure email on an Android phone

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The following describes how to add an email account on a Samsung Galaxy S5 using the Android stock Gmail app.

For a list of acceptable server settings, view the following articles:

For a list of alternate mail apps, view the 'See also' section at the bottom of this page. However, the settings are generally the same for any app you choose.

Configuring your email

  1. Open the mail app.
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  2. Select the 'Other' option.
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  3. Enter the email address you wish to connect to. In this example, the email is
  4. Click the MANUAL SETUP button.
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  5. Choose which type of account you'd like to use. IMAP is recommended.
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  6. Enter your password.
    The Incoming server settings screen opens:
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  7. Enter the following 'Incoming' server settings:
    • Username – Your full email address
    • Password – The password of your email address
    • SERVER – Make sure to use your mail cluster name.
  8. Click the NEXT button.
    The Outgoing server settings screen opens:
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  9. Enter the following 'Outgoing' server settings:
  10. Click the NEXT button.
    The Account options screen opens:
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  11. Select your desired settings.
  12. Click the NEXT button.
    A screen opens confirming your address is properly configured:
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  13. Fill in the following two options:
    • Give this account a name (Optional) – Just leave this as your address
    • Your name (Displayed on outgoing messages) – You can change this to your actual name if you like
  14. Click the NEXT button to complete the configuration.

Verifying secure settings

By default, the GMAIL app configures security for your email connection. You can confirm these settings within the app.

  1. Load your email.
  2. On the top left, click the three horizontal lines next to INBOX.
  3. Scroll down and click the 'Settings' link.
  4. Scroll down and you'll see 'Incoming' and 'Outgoing' settings. Click either to view.


Troubleshooting certificate mismatch errors

View the following article for instructions on how to resolve any SSL certificate mismatch errors:

How to edit settings on an existing account

If you've already set up your email address, you can still access your settings and make further adjustments.

  1. Open the mail app.
  2. On the top left, tap the button with three horizontal lines.
  3. On the next screen, make sure your address is selected.
  4. Tap the address so the triangle icon to the right points down and you can view all of your folders.
  5. Scroll to the bottom and tap 'Settings'.
  6. Tap your email address from the list. You're now on the settings page for your email address.
  7. Scroll all the way to the bottom to view 'Server settings'.
  8. Tap 'Incoming settings' or 'Outgoing settings' and adjust as needed.

See also

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Article last updated PST.