Renewing your SSL certificate

The following describes how to renew an SSL certificate that you previously purchased. Please note that this article only applies to professionally-signed SSL certificates purchased through Comodo.

For detailed information on Secure Hosting, adding an SSL certificate, or generating a CSR, please visit the following articles:

When should I renew my certificate?

Make sure you renew the certificate BEFORE the expiration date. This ensures you do not lose any protection.

Please note that even if you renew before the expiration date, you do not lose any time on your current certificate that you've already paid for.

How to renew a certificate in the panel

SSL certificates do not auto-renew by default. You must manually renew them within your panel.

Certificate Authorities typically send expiration/renewal reminders to the admin address anywhere from 30 to 90 days before the certificate’s expiration date. This is to let you know that you MUST take action to renew the SSL certificate. DreamHost sends SSL certificate renewal notices to the primary contact address of the account 35 days before the expiration date of the certificate. You can then manually initiate the renewal process in your panel.

There are two ways to renew your signed SSL certificate, which are described in the following sections.

Option one: Purchasing a renewal

Renewing your certificate in your panel is basically the same procedure as purchasing a new professionally-signed SSL certificate. To further help the renewal process, your current SSL certificate is:

  • already recognized by the DreamHost system as expiring soon and processes a renewal order for you.
  • automatically renewed and installed to your panel after the order is approved.

Option two: Clicking the Renew button

To renew a certificate by clicking the Renew button in the panel:

  1. Navigate to the (Panel > ‘Domains’ > ‘Secure Hosting’) page.
    15 Renew SSL.png
  2. Click the 'Show' link next to the Inactive SSL Certificates section.
    15 Renew SSL renew link.png
  3. To the right of your domain, click the 'Renew' link.
  4. Review your information on the next page and then click the Renew now! button.
    A success message appears confirming the SSL certificate was renewed.

An email is sent to you that includes further information once the system has updated the certificate.

What if my Comodo SSL certificate does not complete the renewal process?

There may be situations when your renewal does not complete, even though you renewed your Comodo certificate in the panel. Typically this shows as 'Unknown' for the Expires value, which is usually due to a failure to respond to the request email sent to the Domain Control Validation (DCV) address you selected for this order.

You must respond to the email that is sent in order to successfully complete the renewal of the certificate.

If you did not receive the DCV email to confirm your SSL certificate order, then follow these steps to reissue a new email request:

  1. Navigate to the (Panel > ‘Domains’ > ‘Secure Hosting’) page.
  2. Click 'Settings' under the right hand side for the domain.
  3. When the Settings page opens, click the Resend DCV button.
  4. Be sure to use a valid email address to send the order confirmation to.
    The DCV email is sent to the address you specified. Check your email, and then respond to the request. After the DCV email is confirmed, it can take up to an hour for the SSL certificate to become active.

Renewing your certificate with another Certificate Authority

If you wish to renew the certificate with another Certificate Authority (CA), you can simply copy the Certificate Signing Request (CSR) that's currently in your panel and use it to initiate the renewal process with them. You can access your CSR by following the instructions described in the following article:

If you cannot find an available Certificate Signing Request in the panel for the domain/subdomain, please see the Generating or Regenerating a CSR article instructions on how to replace it.

See also

 

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Article last updated PST.