Google Workspace FAQs

General

What if I already have a Google Workspace account?

Google changed the name of its G Suite product to Google Workspace. See the following article for more information:

If you have an existing Google Workspace account, you must ensure you're using the correct Google Workspace DNS records. The following article walks you through this process:

The Google Workspace signup option in the panel is for DreamHost customers that wish to sign up for a new Google Workspace account.

If you already have a Google Workspace account, you will not be able to sign up a second time.

Do I need a DreamHost hosting plan for Google Workspace?

No, you do not need a hosting plan in order to have Google Workspace, but you do need a domain name to associate with your Google Workspace license. During Google Workspace signup, DreamHost asks you to select from a list of the domains in your DreamHost account.

How do I sign up for Google Workspace?

The following article explains how to sign up for Google Workspace:

Can I have multiple email addresses with Google Workspace?

Yes. With Google Workspace, you can create up to 30 standard email aliases for each user, or unlimited “disposable” aliases (name+alias@example.com). You may also create additional Google Workspace mailboxes by purchasing additional user licenses for your account.

If more than 10 users are required, you will need to contact support.

Can I migrate my existing email to Google Workspace?

Yes, Google Workspace has a built-in data migration to import your team’s email, contacts, and calendars. View the following article for further details:

If you have a large number of users, Google recommends using their data migration service to migrate your user's mail, contacts, and calendars to Google Workspace. The setup is simple, and most mail server connections can be made automatically. This feature is available under Data migration in the Google Workspace admin console. Learn more about Google Workspace’s migration utility, best suited for large organizations.

What do my MX settings need to be for Google Workspace?

If DreamHost is managing your DNS (you are using DreamHost's nameservers), this will be configured automatically.

If you are using a third party to manage your DNS (meaning you are not using DreamHost's nameservers), you will need to configure that with your DNS provider.

View the following article for info

Can I use a Discussion List if I'm using Google Workspace?

Yes. You don't have to use DreamHost's email service to use a Discussion List. This is because the Discussion list is created on a subdomain such as @lists.example.com. This means the email is originating from DreamHost and not your Google Workspace account.

Comparisons

How is Google Workspace different from a normal @gmail.com address?

An address ending in @gmail.com is a free personal email address that has no connection to your website. When you have an @gmail.com address you also have access to Google Drive which comes with apps such as Storage, Online Document Editing, and Video meetings, but these are applications that are related only to your personal Google account. These have no relation to your website.

Google Workspace is configured for your domain name. This means it will end with something like @example.com. It comes with all the basic apps that a personal Google account does in addition to several other tools you can use to manage your website. You can create several email addresses on your domain (admin@example.com, contact@example.comhello@example.com, etc..)  within this account since it's an account for the domain. It also comes with an administrative console to make managing your website data very simple.

How is Google Workspace different from DreamHost email?

Google Workspace email addresses and DreamHost email addresses are both set up on your domain. For example:

  • admin@example.com
  • contact@example.com
  • user@example.com

The difference is that Google Workspace comes with several apps from Google to manage your website data. These include email, online document editing, video chats, and more. DreamHost email does not offer these Google services.

Payment

Why would I want to pay for Google Workspace when Google offers similar products for free?

Paid Google Workspace plans provide you with several features and integrations not available in the free consumer version of the apps. With Google Workspace, you get:

  • custom business email addresses @example.com
  • administrative controls and permission management for your organization
  • unlimited group email addresses
  • 99.9% guaranteed uptime
  • additional storage across Gmail and Google Drive
  • zero advertisements
  • customized logo branding for your company
  • 24/7 phone and email support
  • Google Workspace Sync for desktop mail clients, including Microsoft Outlook
  • Additional security options like two-step authentication and SSO (Single Sign-On)

Why would I want to pay for Google Workspace when DreamHost already includes email service with my hosting plan?

DreamHost offers Google Workspace as a premium option for email. With Google Workspace, you get several features and integrations not available in DreamHost’s own email offerings.

DreamHost Email and Google Workspace both provide

  • Webmail interface to check your email from any browser.
  • IMAP and POP access to integrate with mail clients such as Microsoft Outlook, Apple Mail, Mozilla Thunderbird, and more.
  • Custom domain support, with email addresses @example.com
  • Spam filtering
  • Contacts management
  • Ad-free experience

Features exclusive to Google Workspace

  • No DreamHost hosting plan required
  • Google Workspace Sync for Microsoft Outlook: enables better integration with Outlook than is possible with standard IMAP/POP. With GSSMO, email, calendar events, contacts, notes, and tasks are synced between Google Workspace and Outlook. Read more:
  • Shareable calendars
  • Cloud office apps: Collaborate in real time with Google Docs, Google Sheets, and Google Slides
  • Google Cloud file storage: Google Workspace’s Basic plan includes 30GB of Google Drive storage space per user. Google Workspace’s Business plan provides unlimited Google Drive storage space per user, or 1TB per user for accounts with fewer than 5 users.
  • Google Hangouts chat and video conferencing
  • Customize your domain’s webmail interface with your company logo

Domain registration

Is a domain registration included in the price of Google Workspace?

The cost of a domain is separate from the price of Google Workspace. Domain registration fees can vary widely depending on the extension (.com, .net, .org, etc.) and you may prefer to add Google Workspace to a domain you already own.

During Google Workspace signup at DreamHost, you can specify the domain you would like associated to your Google Workspace account. View the following article for further details:

Will email still work if my domain registration expires?

Email service will only work with a valid domain registration and up-to-date MX records. DreamHost verifies this for you during Google Workspace setup. Email messages sent to an address at an expired domain would bounce back to the sender with a notification that the message was undelivered.

Plans

What are the differences between Google Workspace Basic and Google Workspace Business edition?

DreamHost offers two editions of Google Workspace:

  • Basic
  • Business.

Google Workspace Business includes all the features of Basic, plus more storage, enhanced search, and archiving. View the following article for further details.

Can I combine 'Basic' and 'Business' edition users under one domain on Google Workspace?

Google Workspace uses a site-license, where all users within a domain must be of the same type — either all Google Workspace Basic, or all Google Workspace Business. When you add users, they are automatically created as your current license type.

With Google Workspace’s flexible monthly billing, you may upgrade/downgrade your domain’s Google Workspace plan at any time, and your bill will be adjusted accordingly. There are no fees for modifying your Google Workspace subscription, aside from the cost of the plan itself.

View the following links for further details:

Add-ons

Can I purchase individual Google Workspace apps?

No. When you sign up for Google Workspace, you’ll gain access to a set of integrated apps (excluding Google Voice)  that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar.

Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase the suite and only use the services of your choice.

Can I add Google Workspace users later?

Yes. You may add or remove users to your Google Workspace account any time. Google Workspace from DreamHost uses flexible monthly billing, where your bill automatically adjusts to the user count selected in your DreamHost panel.

During the initial setup, you will set up your first user, who is also your Admin User. To add more users, simply log in to your Google Workspace admin homepage, where you’ll find a link to add individual users or upload a .CSV file to bulk-assign new users.

Is Google Voice available with Google Workspace?

Google Voice is not available if you purchased your Google Workspace subscription through DreamHost. If you require Google Voice, you must purchase a Google Workspace subscription directly through Google.

Did this article answer your questions?

Article last updated PST.

Still not finding what you're looking for?