Using the Refer & Earn rewards program

Overview

DreamHost is currently in the process of sunsetting the older Refer & Earn rewards affiliate program in favor of a new program called TUNE. It's recommended that you create a new account at TUNE as soon as possible since this will be the the official affiliate plan used in the future. View the following article for further information on the new affiliate program:

Signing up

Navigate to https://partners.dreamhost.com/ and click the Partner Sign Up button.

Fill in the appropriate information and click the Sign Up button when finished.

All affiliate accounts must go through an approval process and you will receive an email that states whether you are approved or not when that completes. While DreamHost strives to review accounts as soon as possible, it may take up to one week.

Setting up your tax documentation

When you first sign in, the following message appears and prompts you to set up your tax documentation.

Click the applicable option for your type (Business or Individual) and location (US or Non-US) and fill out the form. After you complete the form, click the Complete Tax Registration button, which redirects you to TUNE Pay. Scroll down to the Tax Information section and click the Edit Details button.

Enter your Tax ID (EIN/SSN), upload your Tax Document, and click Save when finished. Your status changes from 'Not submitted' to 'Pending' and an email is sent to you that details your approval or any issues.

Setting up your payment method

When first signing in, a message appears that prompts you to set up a payment method.

Click the Add Payment Method button, which redirects you to TUNE Pay. Scroll down to the Payment Methods section and click the New Payment Method button.

The Create New Partner Payment Method page appears where you can choose your payment method. At this time, only 'Direct Bank Transfer' is offered. Enter the appropriate information into the fields and click the Create button when finished.

Where is my referral link?

The referral link you used in the past will still continue to function, but it will no longer be available in the panel. DreamHost highly recommends creating a new account at TUNE and updating your referral link there.

Historical Reporting

Log into your DreamHost panel:

Click the Username dropdown on the top right and select Refer & Earn.
The Refer & Earn Dashboard page opens.

Viewing a summary

Use the options below to view your historical rewards activity:

  • Referral Activity Summary — Shows you a tracking data summary for links on your site.
  • Rewards Earnings Summary — Shows you how much rewards you've earned, cashed out, applied to hosting, and a remaining balance.

Cash-Out Settings

You can also use a rewards balance to make a payment to your DreamHost account. For more information on how you can transfer all or part of your qualified reward earnings to make a payment, please see the following article:

You can make further adjustments to how you get paid and what tax information to use for rewards.

Getting Paid

You can use a PayPal account to receive DreamHost reward payments. Enter your PayPal email address and click the Update Cash Out Settings button to enable this feature.

Cash outs are sent via PayPal by the 10th of the month, or the first business day after (if the 10th falls on a weekend).

Tax Information

DreamHost is required to report to the IRS any earnings over $600 within a calendar year on an account. Use this page to enter Tax ID# or SSN, Address, City/State/Zip/ and Country. Click the Update Tax Information button when finished.

97-day holding period

Earned rewards are available for redemption after the 97-day holding period, provided that the affiliate has chosen to cash out their rewards. For affiliates who have completed adding a payment method and have successfully submitted tax documents, approved conversions are paid out via Direct Bank Transfer between the 15th and the last business day of the month. Conversions must be outside of the 97-day holding period and approved for payout on, or before, the 14th of a given month in order to be paid out by the last business day of that month. Any conversion that is approved for payout after the 14th of the month will be paid out during the following month's payout period.

In the event of possible credit card fraud or high cancellation rates during the 97-day holding period, DreamHost reserves the right to hold the rewards for up to two (2) additional months for verification. At DreamHost's sole discretion, it reserves the right to cancel rewards in the event of any the following reasons:

  • DreamHost is unable to collect funds from the referred customer.
  • The order is fraudulent.
  • The customer cancels within the first 97 days.
  • The reward was earned improperly for any other reason.

See also

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