Overview
This article walks you through creating a new account at TUNE to use the Affiliates Program at DreamHost.
Creating a TUNE account
This section walks you through creating and configuring an account with TUNE.
Sign up
Navigate to partners.dreamhost.com and click the Partner Sign Up button. Fill in the appropriate information and click the Sign Up button when finished.
All affiliate accounts must undergo an approval process. While DreamHost strives to review accounts as soon as possible, it may take up to one week to complete, after which you will receive an email stating whether you are approved or not.
Set up your tax documentation
When you first sign in, a message appears prompting you to set up your tax documentation.
- Click the applicable option for your type (Business or Individual) and location (US or Non-US) and fill out the form.
- Click the Complete Tax Registration button, which redirects you to 'TUNE Pay'.
- Scroll down to the Tax Information section and click the Edit Details button.
- Enter your Tax ID (EIN/SSN), upload your Tax Document, and click Save when finished.
Your status changes from 'Not submitted' to 'Pending' and an email is sent to you detailing your approval or any issues.
Set up your payment method
- Click the Add Payment Method button, which redirects you to TUNE Pay.
- Scroll down to the Payment Methods section
- Click the New Payment Method button. The Create New Partner Payment Method page appears where you can choose your payment method. At this time, only 'Direct Bank Transfer' is offered.
- Enter the appropriate information into the fields and click the Create button when finished.
FAQs
How can I receive DreamHost reward payments?
DreamHost pays out approved commissions once a month through a direct bank transfer per the following timeline.
All new commissions enter a 97-day holding period before they are eligible for payout.
Conversions approved on or before the 14th of the month:
- Invoiced on the 15th (or next business day).
- Paid on or before the last business day of the same month.
Conversions approved after the 14th:
- Included in the following month's invoice and payout.
Do I need to enter my tax information?
Submitting tax information is required to receive payouts through the TUNE affiliate platform.
Though you can start referring customers and earning commissions for successful referrals before providing your tax and bank account information, payouts will not begin until both requirements are met.
What is the 97-day holding period?
Earned rewards are available for redemption after the 97-day holding period, provided that the affiliate has chosen to cash out their rewards.
- For affiliates who have completed adding a payment method and have successfully submitted tax documents, approved conversions are paid out via Direct Bank Transfer between the 15th and the last business day of the month.
- Conversions must be outside of the 97-day holding period and approved for payout on or before the 14th of a given month in order to be paid out by the last business day of that month.
- Any conversion that is approved for payout after the 14th of the month will be paid out during the following month's payout period.
- In the event of possible credit card fraud or high cancellation rates during the 97-day holding period, DreamHost reserves the right to hold the rewards for up to two (2) additional months for verification.
Can my rewards be canceled?
At DreamHost's sole discretion, it reserves the right to cancel rewards in the event of any of the following reasons:
- DreamHost is unable to collect funds from the referred customer.
- The order is fraudulent.
- The customer cancels within the first 97 days.
- The reward was earned improperly for any other reason.