Overview
This article walks you through creating a new account at TUNE to continue using affiliates at DreamHost.
Background
DreamHost is currently in the process of sunsetting the older Refer & Earn rewards affiliate program in favor of a new program called TUNE. It's recommended that you create a new account at TUNE as soon as possible since this will be the official affiliate plan used in the future. See this article for further information on the new affiliate program.
Creating a TUNE account
This section walks you through creating and configuring an account with TUNE.
Sign up
Navigate to partners.dreamhost.com and click the Partner Sign Up button. Fill in the appropriate information and click the Sign Up button when finished.
All affiliate accounts must undergo an approval process. While DreamHost strives to review accounts as soon as possible, it may take up to one week to complete, after which you will receive an email stating whether you are approved or not.
Set up your tax documentation
When you first sign in, a message appears prompting you to set up your tax documentation.
- Click the applicable option for your type (Business or Individual) and location (US or Non-US) and fill out the form.
- Click the Complete Tax Registration button, which redirects you to 'TUNE Pay'.
- Scroll down to the Tax Information section and click the Edit Details button.
- Enter your Tax ID (EIN/SSN), upload your Tax Document, and click Save when finished.
Your status changes from 'Not submitted' to 'Pending' and an email is sent to you detailing your approval or any issues.
Set up your payment method
- Click the Add Payment Method button, which redirects you to TUNE Pay.
- Scroll down to the Payment Methods section
- Click the New Payment Method button. The Create New Partner Payment Method page appears where you can choose your payment method. At this time, only 'Direct Bank Transfer' is offered.
- Enter the appropriate information into the fields and click the Create button when finished.
FAQs
Where is my referral link?
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The referral link you used in the past will still continue to function, but it will no longer be available in the panel. DreamHost highly recommends creating a new account at TUNE and updating your referral link there.
Where can I view 'Historical Reporting'?
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- Log into your DreamHost panel.
- Click the Username dropdown on the top right and select Refer & Earn. The Refer & Earn Dashboard page opens.
- Use the options below to view your historical rewards activity:
- Referral Activity Summary — Displays a tracking data summary for links on your site.
- Rewards Earnings Summary — Displays how much rewards you've earned, cashed out, applied to hosting, and a remaining balance.
How can I make a payment with my rewards balance?
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See this article more information on how you can transfer all or part of your qualified reward earnings to make a payment.
How can I receive DreamHost reward payments?
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You can use a PayPal account to receive DreamHost reward payments. Enter your PayPal email address and click the Update Cash Out Settings button to enable this feature.
Cashouts are sent via PayPal by the 10th of the month, or the first business day after (if the 10th falls on a weekend).
Do I need to enter my tax information?
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DreamHost is required to report to the IRS any earnings over $600 USD within a calendar year on an account. Make sure to enter your Tax ID# or SSN, Address, City/State/Zip/ and Country, and click the Update Tax Information button when finished.
What is the 97-day holding period?
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Earned rewards are available for redemption after the 97-day holding period, provided that the affiliate has chosen to cash out their rewards.
- For affiliates who have completed adding a payment method and have successfully submitted tax documents, approved conversions are paid out via Direct Bank Transfer between the 15th and the last business day of the month.
- Conversions must be outside of the 97-day holding period and approved for payout on or before the 14th of a given month in order to be paid out by the last business day of that month.
- Any conversion that is approved for payout after the 14th of the month will be paid out during the following month's payout period.
- In the event of possible credit card fraud or high cancellation rates during the 97-day holding period, DreamHost reserves the right to hold the rewards for up to two (2) additional months for verification.
Can my rewards be canceled?
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At DreamHost's sole discretion, it reserves the right to cancel rewards in the event of any of the following reasons:
- DreamHost is unable to collect funds from the referred customer.
- The order is fraudulent.
- The customer cancels within the first 97 days.
- The reward was earned improperly for any other reason.