Closing a Shared hosting plan

This article explains how to close/cancel an account when only a Shared Hosting plan is active.

If needed, you can still retain the option to keep your domain registration(s) accessible at DreamHost.

1. Navigate to the Manage Account page.

   

2. Click the Manage button to the right of your hosting plan.
3. Click the Start Account Closure button.
4. Create any necessary backups of your data.
5. Complete the exit survey and click the Next: Product Summary button.
6. Select any services or domains you'd like to keep and click the Next: Review Balances button.

   If you have a balance, you must make a payment for the amount that is due now. You won't be able to proceed to the next step until your account is settled.

   Free registration

   If you have a free registration as part of your hosting plan, you must pay for it when closing your account. View the following article for details.

   • Closing an account with a free domain registration

7. Use a payment method at the bottom to make a payment if a balance appears. When finished, click the Next: Finalize Closure button.

   

8. Review the summary of services and domains you wish to close or keep. When finished, click the red Confirm button to cancel the plan.

   The availability of refunds and account credits will vary based on the hosting plan and other factors. View the following article for more details on refunds and account credits:

   • Refunds and Account Credits

A confirmation email is then sent to the email address on file.

DreamHost will not delete your domain registrations when you close your account. Any domain registrations previously purchased continue to remain active for the rest of their registration periods.

You can continue to log into your panel and manage your domain registrations as you did before.

Yes. If you ever wish to come back, contact support to have your account reactivated.