Closing your account overview

Closing because of COVID-19?

Please contact DreamHost support if you are considering canceling your account due to COVID-19. DreamHost is here to help and may be able to offer you payment deferral and other options during this time.

  • Contact Us


The steps to close your account are different depending on the type of hosting plan you're using. View the link below that matches your current hosting plan:

  • Closing your Shared hosting only account
  • Closing Shared hosting if you also have another type of hosting plan
  • Closing your VPS or Dedicated only plan
  • Canceling a Remixer plan

If you just want to remove hosting from a single domain instead, view the 'Remove hosting from a domain' article.

Do I get my money back if I close my account?

View the following article to view DreamHost's refund policies.

  • Refunds

Do I get my money back If DreamHost closes my account?

If DreamHost abruptly disables a user’s account due to a breach of the Terms of Service, then the user forfeits any eligibility for a refund.

What happens to my Domain Registration(s) when I close my account?

DreamHost will not delete your domain registrations when you close your account. Any domain registrations previously purchased continue to remain active for the rest of their registration periods. When you close your account, DreamHost gives you the option to keep your panel open so you can continue to manage your domain registrations.

Can I re-enable my account after I close it?

Yes. If you ever wish to come back, you can use the steps described in the following article to re-enable your account:

  • How to re-enable your account

Viewing your account services

You can view all services billed to your account on the Manage Account page. Here you'll see a list of all services you currently use such as Shared, VPS, Dedicated, Remixer, or DreamPress hosting.

See also

  • How do I temporarily suspend my account?
  • Contacting support overview

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Article last updated PST.

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