What to check if your site is down

If you find yourself in a situation that requires changes to your site, and your developer isn't available to help, DreamHost's skilled support team may be able to assist you for a small fee. You can find more information about supported services and associated costs in the DreamHost Professional Services article.

Overview

There are various reasons why your website may be down. The following list of articles describe the most common issues that may occur and steps to help you quickly resolve them.

Check DreamHost's status page

Check DreamHost's status page to view any issues DreamHost is currently aware of and working to resolve.

Other things to check

After you determine that the issue is not DreamHost-wide, you can check the following items related to your account or server.

Domain registration issues

Payment or abuse-related issues

Server-related issues

Advanced troubleshooting steps

DreamPress issues

See also

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