Overview
This article explains how to delete a website user previously added in the panel. This ensures that all of the user's files and website are also deleted.
Deleting a user
The following steps back up your website files before deleting the user.
Back up all files
It's highly recommended that you first back up all user files. This can be done using an FTP client. After you log in, download any files and folders you wish to save to your home computer.
If needed, make sure to also back up any additional files located outside your website’s directory.
Reassign websites to a different user
Make sure to reassign any websites under this user to a new username to ensure they remain active. You can view the domains assigned to a user on the SFTP Users & Files page. Under the Username / Domain name column, you'll see the username with any domains currently assigned to it.
See this article for instructions on how to assign a domain to a new user.
Delete a user or its files only
After you back up your website and have reassigned all domain names to a new username, you can now proceed with deleting the user and/or its files from the server.
Delete all files under the user (Optional)
To immediately reduce disk usage, make sure to delete the user's files before deleting the user in the panel. You can do this with an FTP client, SSH, or the File Manager in the DreamHost panel.
Delete the user in the panel
- Navigate to the SFTP Users & Files page.
- Click the 'vertical 3 dots' button to the right of your user.
- From the pop-up menu, click the Delete User link.
- If no domains are assigned to the user, a warning message appears confirming the deletion of the user.
- Click the Confirm User Deletion button to permanently delete it from the server.