Overview
This article explains how to delete a website user previously added in the panel. This ensures that all of the user's data, along with any former website data, is also deleted.
Deleting a user
The following steps back up your website data before deleting the user.
Back up all data
It's highly recommended that you first back up all user data. This can be done using an FTP client. After you log in, download any files and folders you wish to save to your home computer.
Reassign websites to a different user
If a website was previously assigned to the username you wish to delete, it must be reassigned to a new username. You can view the domains assigned to a user on the SFTP Users & Files page. Under the Username / Domain name column, you'll see the username with any domains currently assigned to it.
See this article for instructions on how to assign a domain to a new user.
Delete a user
After you back up all of the website data and ensure no domain names are assigned to the user, you can now proceed with deleting the user from the server.
The following steps permanently remove the user's data from the server. It is not possible to retrieve any of this data after you delete it from the panel.
- Navigate to the SFTP Users & Files page.
- Click the 'vertical 3 dots' button to the right of your user.
- From the popout menu, click the Delete User link. If no domains are assigned to the user, a warning message appears confirming the deletion of the user.
- Click the Confirm User Deletion button to permanently remove it from the server.