What are convenience addresses?

Convenience Addresses are email addresses that can be created so your list users can use ’listname@example.com’ for the list, rather than ’listname@lists.example.com’. Thus, the ‘lists.’ subdomain is removed in these convenience addresses.

Each ‘listname-action@lists.example.com’ has two forward-only convenience addresses:

  • ‘listname-action@example.com‘
  • ‘listname-example.com-action@lists.example.com‘

Convenience addresses are listed as forward-only addresses in the panel's (Panel > ‘Mail’ > ‘Manage Email‘) page. However, you should only create or remove them by using the ‘Add/Delete convenience email addresses set up for this list‘ checkbox in the panel's (Panel > ‘Mail’ > ‘Discussion List‘) page. Editing the convenience addresses using the ‘Manage Email‘ page may cause problems that only DreamHost support can correct.

Example of convenience addresses

The following screenshot shows convenience addresses created on a list named test@lists.websitehelp.support. Note how the first column of addresses does not contain the ‘lists.’ subdomain, but all addresses in this first column forward to the corresponding list email address:

10 Discussion List.fw.png

See also

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