Overview
This article provides information and answers to common questions about closing a DreamHost account.
Visit the Manage Account page to view a list of active hosting plans such as Shared, VPS, Dedicated, or DreamPress.
Closing your DreamHost account
The following steps close the DreamHost account and end all services.
- Navigate to the Manage Account page.
- Click the Close Account button to the top right of the page.
- Create any necessary backups of your data.
- Complete the exit survey and click the Next: Product Summary button.
- Select any services or domains you'd like to keep and click the Next: Review Balances button.
Account balance
If you have a balance, you must make a payment for the amount that is due now. You won't be able to proceed to the next step until your account is settled.
Free registration
If your hosting plan includes free registration, you must pay for it when closing your account.
- Use a payment method at the bottom to make a payment if a balance appears. When finished, click the Next: Finalize Closure button.
- Review the summary of services and domains you wish to close or keep. When finished, click the red Confirm button to close the account.
- A confirmation email is then sent to the email address on file.
FAQs
Will I receive a refund?
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The availability of refunds and account credits will vary based on the hosting plan and other factors. See this article for details on refunds and account credits.
What if DreamHost closes my account?
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If DreamHost abruptly disables a user's account due to a breach of the Terms of Service, then the user forfeits any eligibility for a refund.
Will I be charged for the registration?
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If you have used the free domain registration credit, the panel asks you to pay for it before closing. This allows you to close the account while retaining control over your domain.
However, if the registration is within 30 days of expiring, you will NOT be billed for it.
What happens to my domain registration(s)?
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Any domain registrations previously purchased continue to remain active for the rest of their registration periods. You can continue to log into your panel and manage them as you did before.
Can I reactivate my account after I close it?
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Yes. If you ever wish to come back, contact support to have your account reactivated.