Transfer a domain registration away from DreamHost



The following describes how to transfer your domain registration to another registrar.

The details listed here are only for transferring your domain’s registration to another registrar. Transferring your site's hosting is a completely different process. You can read more about that process in the following article:

Preparing your registration for transfer

Due to ICANN's Transfer Policy, any change made to the registrant's name, organization, or email address will put the domain in a 60-day transfer lock. This change will also trigger notification emails to the old and new registrants, notifying them of the change. Before you initiate a transfer, be sure to opt out of the 60-day transfer lock using the panel.

For more information about the new policy and how to opt out of the 60-day transfer lock, please visit the following article for further details:

Please note that even if you change your privacy settings, the 60-day lock is triggered. So make sure the checkbox is selected to opt out.

Before you submit the transfer request to your new registrar, you need to complete a few steps. This section provides an overview of these steps, and the full steps are shown below.

The following changes should be made to your domain name:

  1. Unlock the domain registration for transfer in the panel at Manage Registrations.
  2. Obtain the auth code, also known as the EPP code, from the panel on the Transfer Registrations page. You need this code to complete the transfer-in request at your new registrar.

When should you start the transfer?

Due to ICANN restrictions, you cannot transfer a domain registration within 60 days of the original purchase or if it has been transferred to DreamHost in the last 60 days.

The transfer can potentially take several days to complete, so it's best to start the process as soon as possible before the registration expires. DreamHost recommends initiating the transfer at least a full week before the domain expires.


Step 1 — Unlocking your domain

The lock status is displayed on your panel’s Manage Registrations page and on a WHOIS lookup.

  • The Manage Registrations page shows the Transfer Lock column.
  • The status states either 'Locked' or 'Unlocked'.
  • Clicking the toggle button changes the status.

Your domain may be locked to prevent the transfer of it. A locked domain appears as follows:

Registration locked

If it is locked, you must unlock it before proceeding with the request for the transfer. Click the toggle to switch to unlock it:

Registration unlocked

If you do a WHOIS lookup for the domain registration, you can also see the lock status there. Check the Domain Status section of the WHOIS lookup for the domain. If it’s locked, the following status appears:

Domain Status: clientTransferProhibited

If the domain is unlocked, the following status appears:

Domain Status: ok

Step 2 — Acquiring your domain's EPP (auth) code

The second step in preparing your domain registration for transfer is retrieving its auth code (or EPP code). This code allows you to make the transfer request with the receiving registrar.

To view/send the auth code (EPP code):

  1. Navigate to the Transfer Registrations page.
  2. Click the link titled Or transfer away from DreamHost.
    A page opens that displays your domains.
  3. Click the Reveal Auth Code button.

Depending on your Top-Level Domain (TLD), you can either reveal your auth code (EPP code) in the panel or have it sent to the Registrant contact address (as specified by your WHOIS).

When sending the EPP/Auth code through the Transfer Registrations page, please check the junk/spam folder for the Admin contact email address you set for the registration.

Step 3 — Requesting the transfer

Domain registration transfers have to be initiated through the gaining registrar's interface. This is done after you’ve completed the preparation for the transfer.

Each registrar has a different method for initiating domain registration transfers. If you're unsure what to do, please contact your gaining registrar and ask them how to initiate a domain transfer to them.

Alternatively, here is a list of help guides for popular domain registrars:

Network Solutions
  • Once you’ve completed the request for the transfer, you should expect to be notified to approve the incoming transfer with the new registrar (however, they may process that request).
  • When DreamHost receives the transfer request, its system will send you an email to the address in your account profile. That email links you back to the panel at Transfer Registrations, which allows you to click the Approve button to approve the release of the domain for transfer.
  • The pending transfer shows in the Transfer a domain registration away from DreamHost section of the Transfer Registrations page.
  • Once both the approval of the incoming transfer with the new registrar is completed and the approval for the release of the domain is confirmed with DreamHost, the transfer should be completed within a few minutes but may take up to 7 days.

DreamHost does not have a status on outgoing domain registration transfers; it only provides a status for incoming transfers. If you need to know the status of the outgoing transfer, you must contact the registrar to which you’re transferring it.

How do I transfer a *.uk domain away from DreamHost?

  • .uk domains do not have an EPP code. To transfer a *.uk domain that you own at DreamHost to another registrar, please ask your new registrar for their IPS tag. IPS tags are case-sensitive, and once an IPS tag is changed, it cannot be reversed.
  • Once you obtain the new registrar’s IPS tag, log in to your DreamHost panel, unlock your domain, and use the Contact Support page to contact a support representative.
  • When submitting your request, clarify that the IPS tag on your domain needs to be changed for you.
  • Please contact your new registrar after the IPS tag change has been confirmed, as their system may require additional steps to complete the process.

See also

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