How to set up email on an iPhone

Overview

The following shows you how to access your DreamHost email account on your iPhone (using iOS 11):

Adding a mail account to an iPhone

To quickly find your email settings in the panel, open the Manage Email page and look for the Email Setup Info link in the upper right. Click the text to open the quick-access instructions for your email address:

Incoming
imap.dreamhost.com
pop.dreamhost.com
Outgoing
smtp.dreamhost.com
  1. Tap the Settings IPhoneSettingsBadge.fw.png badge on the home screen of your iPhone.
    The Settings page opens:
  2. Scroll down until you see the 'Passwords & Accounts' setting.
    iPhone
  3. Tap Passwords & Accounts.
    iPhone
  4. Tap Add Account.
    iPhone
  5. Tap Other.
    iPhone
  6. Tap Add Mail Account.
    The New Account page opens:
    iPhone
  7. Enter the following information for the email account:
    • Name — Your name, which displays on the receiving end.
    • Email — Your email address, which is where replies are sent to and should likely be the same as your username.
    • Password — Your password.
    • Description — Description of this account. This appears as the name of your address on the 'Settings' page of your phone.
  8. When finished entering your new account details, tap Next in the upper right corner.
    The MAIL SERVER settings page opens:
    iPhone
  9. Make sure 'IMAP' is highlighted, and then enter the following information for the INCOMING and OUTGOING MAIL SERVER:
    INCOMING MAIL SERVER
    Host Name — This is either imap.dreamhost.com or pop.dreamhost.com.
    Usernameaddress@example.com (the email address you’re accessing.)
    Password — Password for the email address. If you don’t know what this is, you can request/reset it from the Manage Email section of your panel by clicking the Edit button next to the address.
    OUTGOING MAIL SERVER
    Host Name — This is smtp.dreamhost.com.
    Usernameaddress@example.com (the email address you’re accessing).
    Password — Password for the email address. If you don’t know what this is, you can request/reset it from the Manage Email section of your panel by clicking the Edit button next to the address.
  10. When finished entering the new mail server details, tap Next in the upper right corner.
    The DreamHost mail server is contacted and verifies your email account:
    iPhone
    When the email account is successfully verified, the following page appears allowing you to save your new mail account:
    iPhone
  11. Tap Save in the upper right corner to finish setting up your new mail account.

Secure settings

Secure settings are enabled by default when you create the mail account. This means your port numbers are set to secure ports that use SSL when connecting to the mail server.

You can view your settings by following these steps:

  1. Navigate to (Settings > Passwords & Accounts).
    iPhone
  2. Tap a DreamHost email account.
    iPhone
  3. Tap 'Account' to view the basic settings.
    iPhone
  4. To view your secure settings, tap 'Advanced' towards the bottom.
  5. Scroll down to view all settings.

It's not recommended you change these value as they should already be set to use secure settings.

Mailbox Behaviors

Depending on your iPhone iOS version and configuration, you may need to adjust the 'Mailbox Behavior' settings to ensure that your email appears in the designated folder on the DreamHost mail server. This includes the following folders:

  • Drafts
  • Sent
  • Deleted
  • Archive

The following example describes how to change the configuration for 'Sent' email to appear on the DreamHost mail server (instead of on your iPhone):

  1. Navigate to (Settings > Passwords & Accounts).
  2. Tap a DreamHost email account.
  3. Tap 'Account' to view the basic settings.
  4. Tap 'Advanced' towards the bottom.
    iPhone
  5. Tap 'Sent Mailbox'.
    iPhone
  6. Tap Sent Messages under the ON THE SERVER section.
  7. When finished, tap 'Advanced > Account > Done' at the top.

Your sent messages now appear on the mail server instead of on your iPhone folder.

Push and Fetch settings

'Push' is not available with a DreamHost email account. You must use 'Fetch' or 'Manual'. View the following article for further details:

Troubleshooting

Please view the following article for troubleshooting questions and solutions:

See also

 

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Article last updated PST.

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