When you need to configure email on any mail client, you'll need to know specific information in order create the account. This information includes which protocol you intend to use to connect, incoming/outgoing ports and servernames, and if you want to enable secure connections. This article walks you through your options to configure the email account however you like.
Client setup parameters
Read this section first before proceeding with more specific set up instructions elsewhere! This section provides the most basic information you'll need to set up your stand-alone email client software (no matter what it is).
Username and password
You can create your email address through your (Panel > ‘Mail’ > ‘Manage Emails’) page.
View the following article for detailed instructions on how to add an email address:
Once you create an email address, you will have your Username and Password.
- The Username is the part before your domain. For example email@example.com. However if your mail client asks for the username, enter your full email address.
- The Password for the user is what you chose when creating the address.
- The Password can be changed at any time through your (Panel > ‘Mail’ > ‘Manage Emails’) page or through the Mailboxes interface
When setting up your mail program with your user, the Username and Password details are required. The Username field should always be populated with the full email address and the Password should be entered exactly as it was set when creating the email address.
- The Username/Password Authentication setting must be enabled and set to ‘Password’.
- Passwords are CaSe SeNsItIvE!
- Passwords for your email users can be changed at anytime.
- View the Passwords article to help choose a strong password.
Your servername (aka hostname) controls where your email is sent from and sent to. There is only one recommended servername (hostname) you should use at DreamHost. It's your specific mail cluster name your account is assigned to. For example:
In the past, it was possible to use mail.example.com to connect (where example.com is your actual domain name). Due to how modern mail clients handle security, this is now NOT recommended as it may throw connection errors. Please ensure you are only using your mail cluster servername when connecting.
Where to find your mail cluster name
Instead of using mail.example.com, you can use the name of your specific DreamHost mail server instead.
To determine which server name to use:
- Log into your DreamHost Panel.
- Navigate to the (Panel > 'Support' > 'Data Centers') page.
- Under the 'Mail service' section you'll see your mail server to the right of any domain. In this example it’s homiemail-sub4.
- Use the matching server name in the table below for the incoming AND outgoing server in your mail program.
Email Cluster Server Name homiemail-sub3
This example shows homiemail-sub4. So you’d enter sub4.mail.dreamhost.com into your client to connect.
Some Internet Service Providers (ISPs) require that you use their SMTP server to send mail (example: smtp.yourISP.com). You must check with your ISP to see if they require you to use their SMTP server for outgoing mail, or if you can use your domain's mail server for outgoing mail.
Third party email client configuration
Follow these links for specific instructions on how to set up the corresponding email clients.
- Email client protocols and port numbers
- Email quickstart guide
- Secure email options
- SMTP quota limits
- SMTP quota overview
- Certificate domain mismatch error when connecting to a DreamHost mail server
- How do I subscribe to the 'old-messages' folder?
- Inbox Archiver settings