Set up email on an iPhone

The following explains how to access your DreamHost email on your iPhone (using iOS 17):

1. Tap the Settings badge on the home screen of your iPhone.

   The Settings page opens.

2. Tap Mail.
3. Tap Accounts.
4. Tap Add Account.
5. Tap Other.
6. Tap Add Mail Account.

   The New Account page opens.

7. Enter the following information for the email account:
   • Name — Your name, which displays on the receiving end.
   • Email — Your email address, which is where replies are sent to and should likely be the same as your username.
   • Password — Your password.
   • Description — Description of this account. This appears as the name of your address on the 'Settings' page of your phone.
8. When finished entering your new account details, tap Next in the upper right corner.
9. Make sure IMAP is selected, and then enter the following information for the INCOMING and OUTGOING MAIL SERVER:

   If you want to configure a POP3 connection, make sure POP is selected instead.

   INCOMING MAIL SERVER

   Host Name — This is either imap.dreamhost.com or pop.dreamhost.com.

   Username — address@example.com (the email address you’re accessing.)

   Password — Password for the email address. If you don’t know what this is, you can request/reset it from the Manage Email section of your panel by clicking the Edit button next to the address.

   OUTGOING MAIL SERVER

   Host Name — This is smtp.dreamhost.com.

   Username — address@example.com (the email address you’re accessing).

   Password — Password for the email address. If you don’t know what this is, you can request/reset it from the Manage Email section of your panel by clicking the Edit button next to the address.

10. When finished entering the new mail server details, tap Next in the upper right corner.
11. Tap Save in the upper right corner to finish setting up your new mail account.

Secure settings are enabled by default when you create the mail account. This means your port numbers are set to secure ports that use SSL when connecting to the mail server.

You can view your settings by following these steps:

1. Tap the Settings badge on the home screen of your iPhone.

   The Settings page opens.

2. Tap Mail.
3. Tap Accounts.
4. Tap your email account.
5. Tap your email address to view its settings.

   

View outgoing settings

Under OUTGOING MAIL SERVER, tap SMTP. On the next screen, under PRIMARY SERVER, tap smtp.dreamhost.com to view the outgoing settings.

View incoming settings

Tap Advanced towards the bottom. Scroll down to view incoming settings.

Depending on your iPhone iOS version and configuration, you may need to adjust the Mailbox Behavior settings to ensure that your email appears in the designated folder on the DreamHost mail server.

1. Tap the Settings  badge on the home screen of your iPhone.

   The Settings page opens.

2. Tap Mail.
3. Tap Accounts.
4. Tap your email account.
5. Tap Advanced towards the bottom.
6. Under MAILBOX BEHAVIORS, tap Drafts, Sent, Deleted or Archive.

   The corresponding screen allows you to select a folder on the server.

Your messages now appear on the mail server instead of on your iPhone folder.

Push is not available with a DreamHost email account. You must use Fetch or Manual. View the following article for further details:

• What is the difference between Push and Fetch

See the following article for troubleshooting questions and solutions:

• iPhone mail client troubleshooting