Overview
The following describes how to delete a VPS hosting plan.
When deleting your VPS, you can permanently delete all users and data or migrate everything to a different server. Ensure you follow the steps below carefully; otherwise, you could potentially lose data on your server.
How to delete a VPS
The following sections describe how to move your data to another hosting plan and then delete your VPS.
Moving your data to another hosting plan
If you wish to keep your website active and move it to a different hosting plan, you must already have a Shared, Dedicated, or another VPS Hosting plan active. Only then will you have the opportunity to move the data to this new server when you cancel.
If no other hosting service is in place, the website will go down, and your account will only be available for domain registrations. Ensure another hosting plan is active if you wish to keep your site up and running.
- Navigate to the VPS page.
- Click the 'vertical 3 dots' button to the right of the server.
- Click the Delete button.
- Check the Transfer all data to another server checkbox.
- Select the server you want to migrate your data to from the Transfer to server dropdown. This ensures your data is copied to the new server, where you'll continue to host your site.
- Click the Delete VPS button.
Your data will begin to migrate to the new server. This could take some time, depending on how much data there is to transfer. When finished, the account owner will receive an email to confirm the VPS has been deleted.
Deleting a VPS
If you wish to delete the VPS without moving to another hosting plan, you can visit the VPS page (see the instructions above) and uncheck the Transfer all data to another server checkbox. Ensure you've backed up any necessary data first, as it will not be recoverable after deleting the server. See the following articles for more information:
The delete button does not appear
There are two situations when the delete VPS button does not appear in the panel. You must fix these issues before proceeding with deleting a VPS:
- MySQL VPS contains too much data — If you have a MySQL VPS with 3GB or more of data and no Dedicated server, you cannot use the Delete button in the panel to delete your VPS. You must first decrease the size to less than 3GB for each MySQL VPS database to delete the VPS in the panel.
- VPS RAM usage is too high — You may also not see the Delete button if your VPS RAM usage is too high. The usage needs to be lowered before you can delete a VPS. See the article for more information on reducing VPS RAM memory usage.