Overview
The following describes how to delete a VPS hosting plan.
Configure another plan before proceeding
If you wish to keep your website active and move it to a different hosting plan, you must already have added a another VPS, Web Hosting, or Dedicated hosting plan. Only then will you have the opportunity to move the data to this new server when you are canceling.
- If another hosting plan is not added first, the website will go down, and your account will only be available for domain registrations.
- If your VPS has active email accounts and the new hosting plan doesn’t include email, you’ll be asked to either add a paid email plan or remove the email accounts before completing the cancellation.
How to delete a VPS
The following sections describe how to move your data to another hosting plan and then delete your VPS.
Moving your data to another hosting plan
If you wish to keep your website active and move it to a different hosting plan, you must already have a Web Hosting, Dedicated, or another VPS Hosting plan active. Only then will you have the opportunity to move the data to this new server when you cancel.
- Navigate to the Manage Account page.
- Scroll to the Active Plans section to locate your VPS account.
- Click the Manage button to open the account page, which allows you to adjust the plan settings for your site.
- Scroll down to the Cancel VPS section and click the Cancel button.
- In the Transfer to another service or switch to no hosting section, select the server you want to migrate your data to from the dropdown menu. This ensures your data is copied to the new server, where you'll continue to host your site.
- Click Cancel Plan to confirm the plan's deletion.
Your data will begin to migrate to the new server. This could take some time, depending on how much data there is to transfer. When finished, the account owner will receive an email to confirm the VPS has been deleted.
Handling email users
Email service is included with VPS hosting plans. If you cancel a VPS and the selected hosting option doesn’t include email (or if you select No Hosting) and there are active email accounts, you’ll be asked how to proceed.
You can choose one of the following options:
- Keep emails active — moves them to a standalone paid email plan. The appropriate plan is added automatically based on the number of active email addresses.
- Remove email accounts — permanently deletes the email addresses and their contents when the hosting plan ends. This selection is required before the VPS cancellation can be completed.
Deleting a VPS
Make sure you back up any necessary data before proceeding, as it will not be recoverable after deleting the server. See the following articles for more information:
To delete the VPS without moving to another hosting plan:
- Navigate to the Manage Account page.
- Scroll to the Active Plans section to locate your VPS account.
- Click the Manage button to open the account page, which allows you to adjust the plan settings for your site.
- Scroll down to the Cancel VPS section and click the Cancel button.
- Select the No Hosting (DNS Only) option from the transfer options dropdown menu.
- Click Cancel Plan to confirm the plan's deletion.
If the delete button does not appear
The Delete button will not appear in the panel when there is too much data within the MySQL VPS. You must fix this issue before proceeding with deleting a VPS.
If you have a MySQL VPS with 3GB or more of data and no Dedicated server, you cannot use the Delete button. You must first decrease the size of each database to less than 3GB before proceeding.