October 25, 2026: Password Resets Required
To ensure the continued integrity of DreamHost customer accounts, passwords of some mail, FTP, and SFTP user accounts were recently expired.
As a result, DreamHost account holders will need to change the passwords of any of these accounts to regain access to them. In the meantime, mail accounts will continue to receive mail, and FTP and SFTP user data remains stored on the server.
How to change your passwords
Log in to your DreamHost panel.
Email users: go to Mail > Manage Email and set a new password for each email address on your account. See this article for instructions.
While you’re on this page, take a moment to review the forwarding settings on each address and remove any forward that you don't recognize or may no longer use.
FTP/SFTP users: go to Websites > SFTP Users & Files and set a new password for each user. Allow up to five minutes before the user logs in with the new password. See this page for instructions.
Note that a changed password may take up to 15 minutes to take effect. Always use strong, unique passwords for each user account. Any email, FTP, or SFTP clients that store these accounts’ passwords will also need to be updated.
After the password updates
Please reach out to anyone who uses an email address or FTP/SFTP login on your account, such as employees, clients, or family members.
It's recommended that you reach out via a phone call, secure text, or any private channel other than their DreamHost-hosted email address, as they will not be able to access their inbox until they receive the new password.
This is a necessary precaution to ensure your data remains safe, secure, and available. If you have any further questions please reach out to DreamHost support.
How do I view historical status posts?
For more information on past status posts, view the following link:
How do I view current status posts updates?
For all current and future updates, please visit and bookmark the official DreamHost status page.
Contacting support
If you are noticing any issues with your website, please contact technical support.
