Overview
You can view previous communications with DreamHost support — open tickets, ticket replies, and account messages — on the Support History page in the DreamHost panel.
How do I view my messages?
How do I view open tickets?
If you have a ticket that support has not yet responded to, it will display on the Support History page.
If you need to close an open ticket, click the Cancel Request link to the right. Otherwise, support will respond shortly.
It's not possible to reply to tickets or messages in the DreamHost panel. If you need to respond to a message from DreamHost support, you must either reply to the email or submit a new ticket.
How do I view all messages?
All historical messages can be viewed on the Support History page. This page displays the following:
- Tickets you sent DreamHost
- Ticket replies from DreamHost
- Account messages sent from DreamHost