Understanding Remixer billing and credits

Overview

Credits are what Remixer uses for AI work: chat prompts, AI edits, AI image generation, and site generation. Every free trial and Build plan includes credits, and manual edits you make yourself in the editor never use them. This article explains which actions use credits, how to check your balance, what happens at zero credits, how to get the most from each request, and how to get more credits.

How many credits do I get?

Your credits depend on whether you're on the free trial or the Build plan.

Free trial

  • New customers with no card on file — 750 credits.

  • Existing DreamHost customers — 1,000 credits.

Both trials last 30 days from activation, include one site generation, and publish only to the remixer.ai preview domain. Unused trial credits expire when the 30 days end, and they don't carry into a paid plan, so spend them before you upgrade. The trial ends when the 30 days pass or your trial credits run out, whichever comes first.

Build plan

  • Monthly credits — 1,000 credits each billing cycle. Monthly credits reset on your billing cycle anniversary and don't roll over.

  • First-month bonus — A one-time bonus of 1,000 credits in your first paid month, granted once per customer.

  • Pricing — $9.99 per month promo, $14.99 per month at renewal, or $119.88 per year.

Monthly credits are always used first. If you buy one-time credits, they are used after your monthly credits run out.

What uses credits and what is free?

Credits are used whenever you ask Remixer's AI to build or change something.

Actions that use credits

  • AI chat prompts — Any message you send to the AI, including questions that don't ask it to change your site.

  • AI edits — Changes the AI makes to your site, including the AI-assisted tools in the editor, such as the generate-text suggestion tool.

  • AI image generation — Generating a new image with the AI.

  • Video generation — Generating videos with the AI.

  • Site generation — The first draft Remixer builds from your description.

Actions that are free

  • Manual edits — Anything you change directly in the editor without asking the AI, such as retyping text or adjusting spacing.

  • Swapping an existing image — Replacing an image with another one.

  • Publishing, hosting, and visitor traffic — These never use credits.

The cost of each action varies with the complexity of the request, so two prompts that look similar can use different amounts of credits.

How do I check my remaining credits?

Your credit balance is shared across all Remixer sites in your account. You can see it in two places:

  • In the panel — Open the Remixer page. Your balance appears beneath the Remixer input field.

  • In a Remixer project — Your balance appears in the upper right, above the chat history.

Remixer doesn't show low-credit alerts inside the product, so check your balance before starting a large request. Trial users also receive email reminders when they sign up and again at 7, 20, and 25 days.

What happens when my credits reach zero?

When your balance reaches zero, AI features pause and everything you've already built stays in place:

  • AI chat prompts and AI image generation pause.

  • Manual editing keeps working, including swapping an existing image for another.

  • Your published site stays live.

If you're on the Build plan, AI features resume when your credits reset or when you add credits. If you're on the free trial, Remixer prompts you to subscribe to the Build plan to keep using AI and to publish to a custom domain.

What if the AI doesn't give me the result I wanted?

AI can make mistakes, so credits can be spent on a request that doesn't produce the result you intended. If that happens, avoid sending the same prompt again and again, because repeating a request that didn't work tends to use more credits without changing the outcome. Instead, change your approach:

  • Rephrase the request in different words.

  • Narrow the request to one specific change.

  • Add a screenshot that shows what you mean.

  • Use the Focus tool (arrow icon) to point at the exact section.

To undo a change, use the revert tool instead of asking the AI to undo it. The revert tool is free, while asking the AI to undo a change uses credits.

If a request keeps failing, contact support and include the prompt you used and what happened.

How can I save credits?

A few habits help you get the result you want the first time:

  • Attach a screenshot — Show Remixer exactly what you want changed instead of describing it.

  • Use the Focus tool (arrow icon) — Click it, then click the section you want to change, so you don't have to describe where it is.

  • Make one specific change per request — Avoid bundling several changes into one prompt.

  • Use manual editing for simple changes — Typing new text or swapping an image in the editor is free.

  • Review the plan summary — Check the summary before generation starts to make sure it matches what you want.

How do I get more credits?

You can either purchase a Build plan, if you’re a trial user, or purchase a one-time credit once you're on the Build plan.

How do I upgrade from the free trial?

Trial users can upgrade to the Build plan to get monthly credits and publish to a custom domain.

  1. Open the Remixer page in the DreamHost panel.

  2. Scroll down to the Build plan options and select the plan you want.

  3. Complete the checkout.

You can also click the credit count at the top of your project's chat panel to see the same upgrade options without leaving your project.

How do I buy more credits?

Build plan users can buy one-time credits in two sizes:

  • 1,000 credits for $14.99

  • 2,500 credits for $34.99

One-time credits require an active Build plan, are used only after your monthly credits run out, and last 6 months. Buying more one-time credits resets the expiration date on all of your one-time credits. One-time credits are added instantly and don't change your plan or billing cycle. One-time credits aren't available to trial users.

In the panel

  1. Open the Remixer page in the DreamHost panel.

  2. Scroll down and choose a one-time credit option.

  3. Complete the purchase.

In Remixer

  1. Open a Remixer project.

  2. Click your available credits in the upper right.

  3. Select Add Credits + and follow the steps to complete the purchase.

FAQs

Do manual edits use credits?

No. Any change you make directly in the editor without asking the AI is free.

Does asking the AI a question use credits?

Yes. Chat prompts use credits even when you aren't asking the AI to change your site.

Do unused monthly credits roll over to the next month?

No. Monthly credits reset on your billing cycle anniversary and don't roll over.

Do trial credits carry over if I upgrade?

No. Trial credits don't carry into a paid plan, so use them before you upgrade.

Can I buy one-time credits during the free trial?

No. One-time credits require an active Build plan. Trial users can upgrade to the Build plan to get monthly credits.

Does my published site go offline when my credits run out?

No. Your published site stays live. Only AI chat prompts and AI image generation pause.

Is hosting included with the Build plan?

Yes. Hosting, SSL, and customer support are included.

See also

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