Outlook — Configuring email with 2016 and 2019

To quickly find your email settings in the panel, open the Manage Email page and look for the Email Setup Info link in the upper right. Click the text to open the quick-access instructions for your email address:

  • imap.dreamhost.com
  • pop.dreamhost.com
  • smtp.dreamhost.com

To add an email account to Outlook 2016 or 2019 on Windows:

  1. Open Outlook 2016 or 2019 from your start menu.
  2. On the top left, click the File tab.
    A popout menu appears allowing you to add an account:
  3. Click Add Account.
  4. Enter your email address.
  5. Click the 'Advanced' link and check the box to set up the account manually.
  6. Click the 'Connect' button.
  7. Choose POP or IMAP. IMAP is recommended.
  8. On the next page, you'll need to enter your Incoming and Outgoing settings.
    • Server — This is your DreamHost mail server name. The example above uses imap.dreamhost.com for the incoming server. If you'd prefer a POP connection, you would use pop.dreamhost.com instead. The outgoing server is always smtp.dreamhost.com.

      Make sure you only enter your DreamHost mail servername. Do not use a subdomain such as mail.example.com. You may get an insecure warning if you use the wrong mail hostname.

    • Port — If you chose IMAP, the secure port is 993. For outgoing ports, use 465 or 587.

      Port 465 with SSL is recommended, however some email clients are unable to use this port.

      If you are unable to use port 465, the next best option is port 587 using STARTTLS.

    • Encryption — SSL/TLS.
    • Require logon using Secure Password Authentication — Check this box.
  9. Click the 'Next' button.
  10. Enter your password and click 'Connect'.
  11. You will see a confirmation if it was successfully set up.

Adding or removing IMAP folders

Instructions for adding or removing IMAP folders (such as the 'old-messages' folder) can be found in the following Microsoft documentation:

Outlook does not support modifying 'Sent Items' or other default folders. See the following Microsoft documentation for more information:

Forwarding errors

You may see the following error when using the forward feature within Outlook:

Remote Server returned '550 5.7.520 Access denied, Your organization does not allow
external forwarding. Please contact your administrator for further assistance. AS(7555)'

Instructions for resolving this error can be found under Step 6 of the following Microsoft documentation:

See also

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