How can I make a payment?

Overview

You can make a payment at any time to your account using the DreamHost web panel.

You must use a credit card or PayPal to initially open a new account, which prevents fraudulent accounts from being opened. After the initial payment is received and the account is approved, you may make subsequent payments using any of the following accepted payment methods listed in this article.

Using the DreamHost panel to make a payment

If the payment fields do not appear on the Manage Payments page, try disabling your antivirus software and reloading the page.

Payments must be made through your DreamHost panel, which offers a secure way to transmit payment data.

To make a payment, navigate to the Manage Payments page:

Billing panel page

You can select the following payment options, which are described below:

  • Credit/Debit Card (Visa, MasterCard, American Express, Discover, and Diners Club)
  • PayPal
  • Electronic Check / ACH
  • Rewards Credit

Setting up AutoPay

You can set up AutoPay using PayPal or a credit/debit card to pay for DreamHost services. The advantage of setting up AutoPay is that DreamHost will automatically charge your card whenever a payment is due, which saves you time and hassle in paying for recurring charges every month.

Enabling AutoPay on your PayPal account

To enable AutoPay using your PayPal account:

  1. Navigate to the Manage Payments page.
  2. Scroll down to the Setup AutoPay section.
    paypal autopay
  3. Click the PayPal button in the 'Add PayPal Account' box.

    When you select PayPal, the PayPal login screen opens. If you're already logged in and wish to use a different account instead, click the Not you? link and enter your PayPal email address and password.

    After you log in, authorize the payment. You'll then return to the Manage Payments page to confirm the AutoPay purchase.

Enabling AutoPay on your credit/debit card

To enable AutoPay on your credit or debit card:

  1. Navigate to the Manage Payments page.
    2019-10_panel_Billing_Account_manage-payments_paypal_recurring_01.3.fw.png
  2. Scroll down to the Setup AutoPay section and click the Add Card (for credit/debit cards) button.
    add credit card
  3. Enter your billing information. When finished, click the Save Card & Enable AutoPay button.

Disabling AutoPay

You can disable AutoPay any time. View the Disabling AutoPay article for instructions.

Using another payment method

You can also use another form of payment, including credit/debit card, an electronic check (ACH), or PayPal. The following describes how to make a payment using these methods.

Making a single payment with your credit or debit card

  1. Navigate to the Manage Payments page.
  2. Scroll down to the Other Payment Options section.
    add money to your account
  3. Click the box titled 'Add Money to Your Account'.
    add debit or credit card to your account
  4. Click the Credit / Debit Card section.
    auto pay checkbox
  5. Check or un-check the box titled 'Use this Card Account for Autopay'. 
  6. Enter your billing information.
  7. When finished, click the Submit Payment button to complete the charge.

Electronic Check / ACH

To pay via electronic check:

  1. Navigate to the Manage Payments page.
  2. Scroll down to the Other Payment Options section.
    add money to your account
  3. Click the box titled 'Add Money to Your Account'.
    add debit or credit card to your account
  4. Select 'Electronic Check / ACH'.
    add electronic check / ach
  5. Enter your billing information.
  6. When finished, click the Submit Payment Now button.

PayPal

To pay via PayPal:

  1. Navigate to the Manage Payments page.
  2. Scroll down to the Other Payment Options section.
    add money to your account
  3. Click the box titled 'Add Money to Your Account'.
    add debit or credit card to your account
  4. Click the PayPal section.
    pay via paypal
  5. Enter a payment amount, then click the PayPal Checkout button to complete the transaction.

Using a Rewards Credit to make a payment

You can also use a DreamHost Rewards Credit to make a payment.

To redeem a Rewards Credit:

  1. Navigate to the Manage Payments page.
  2. Scroll down and click the Add Money to Your Account section.
    The following payment option appears only if you have a Rewards Credit balance:
    2018-06_panel_billing_make.payment_rewards_01.fw.png
  3. Scroll down and click the Redeem DreamHost Rewards Balance section.
    The 'Redeem DreamHost Rewards Credit' page opens showing your current rewards earnings balance:
    2019-10_panel_Billing_Account_manage-payments_paypal_recurring_15.fw.png
  4. Enter a redemption amount you'd like to redeem, and then click the Redeem Rewards Money Now button.

Using a physical check or money order

DreamHost allows you to add money to your account by using a personal check or money order.

DreamHost does not recommend physical payments due to security reasons and other issues that can arise when sending and processing physical payments.

If you wish to make a physical payment, please note that it typically takes up to 2–3 weeks to post to your account, which does not include transit time. Payments made by physical checks are also non-refundable.

To pay by check or money order:

  • Make the check or money order out to DreamHost Web Hosting, include your account number, and the amount in US dollars.
  • Mail your payment to:
DreamHost
PMB #257
417 Associated Rd.
Brea, CA 92821
USA

You will receive an email when your account has been credited with the payment amount.

Important reminders

  • Checks that do NOT include your account number will be returned.
  • Physical checks take up to 2–3 weeks plus transit time to process and post to your account.
  • Electronic Check / ACH (described above) is a faster and safer way to pay when using your checking account. Select the Electronic Check/ACH option on the Manage Payments page to make a payment in seconds.

FAQs

View the following article for FAQs.

See also

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