How do I use a free domain registration?

Overview

DreamHost provides Shared (Starter Shared and Unlimited Shared/Happy Hosting) and DreamPress customers on annual plans with one free domain registration credit for the first year, which can be used toward a .blog, .club.com.info.net, .online.org, .shop, .tech, or .xyz domain.

In order to qualify for one free domain registration credit for the first full year, you must sign up for a 1-year or 3-year annual plan on a Starter SharedUnlimited Shared/Happy Hosting, or any annual DreamPress plan (monthly Shared or monthly DreamPress plans do not apply). This free credit is NOT available under any other hosting plan.

You must also use the free registration within the first month of your annual Shared/DreamPress plan. If you do not use the free registration within the first month, then it's no longer available to use.

Visit the following pages to view more details:

The price of a transfer may be different than the price of a renewal. Visit the following pages for updated pricing information:

What is the free registration program?

When you sign up for an annual Starter Shared or Unlimited Shared/Happy Hosting hosting plan or any annual DreamPress plan:

  • You receive one (1) registration credit for free.
  • You can use this registration credit to register a new domain name, transfer to DreamHost a domain name, or renew an existing domain name (.blog, .club.com.info.net, .online.org, .shop, .tech, or .xyz).

If you use (or transfer) the free domain registration and then close your 'Starter Shared'/'Unlimited Shared' hosting or DreamPress plan before your annual period has completed, you are responsible for the cost of the registration for which the credit was used. Usually this amount is deducted from your refund, unless there is a balance due on the account before you cancel. You also continue to own the domain name until it expires.

FAQs

How can I check if I have a free credit on my account?

You can check this in your panel, on the “Registrations” page by navigating to Registrations.

If you have a free credit available, the price for the renewal of the selected domains mentioned above is listed as “$0.00”.

For an example, please refer to the following screenshot:

Dom_reg2.fw.png

If this page shows a fee listed for your .blog, .club.com.info.net, .online.org, .shop, .tech, or .xyz domain renewal, this means that your free credit has already been used for the year.

If no registrations are listed on this page, you can register a new domain using the ‘Register a new domain’ box toward the top of the page:

2018-05_panel_domreg.png

If you do not have any domains registered, a price is shown for the domain when registering it. This price only appears on the first page. Be sure that you:

  • select '1 year' as the time period, and
  • already purchased an annual hosting plan.

You will then see that the cost is free on the 'Order Review' and 'Checkout' pages.

Who owns the free registration? DreamHost or me?

You are the full owner of the domain registration that you use the credit towards.

Can I use the credit for other services?

No. This credit cannot be used toward any other services or items.

If the registration is transferred away to another company, can I renew it at that other company for free?

No. The free domain credit only applies to domains that are managed through your DreamHost panel.

On what type of registrations can I use the free registration credit?

While DreamHost does offer many different domain extensions, the free credit is only available for use on the following standard domains:

  • .blog
  • .club
  • .com
  • .info
  • .net
  • .online
  • .org
  • .shop
  • .tech
  • .xyz

The credit cannot be used for specialty domains or international country-specific domains.

I used my free credit toward one registration, but intended to use it for another registration. Can this be changed?

Yes. DreamHost support can assist you with applying the free credit toward a different domain, if requested. An example would be if you renewed two domains at the same time, but wanted the credit to be used on one domain instead of the other. However, this would really only change which domain shows as renewed for free in your invoice – it won’t change your payment amount, or the date that your credit was used.

DreamHost understands that some customers are resellers and have a reason to use the credit for a specific domain listed on their invoices. Please feel free to contact support on the Contact Support page if you need assistance with this.

Why do I have to pay for my free domain registration when closing my account?

The registration is only free during the first year with an active hosting plan.

If your domain qualifies for the free registration credit, the domain registration is added to your account for free for the first year; the minimum time a domain can be registered for is one year. If you close your hosting plan (which comes with the free registration), you continue to own the registration for the remaining time frame.

Because you still own the registration (after closing your hosting within the first year), you must pay for the registration.

See also

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Article last updated PST.