Overview
Canceling Google Workspace in your DreamHost panel ends DreamHost's billing and management of your plan. It doesn't delete your Google Workspace account. This article explains what happens to your account and how to cancel.
Canceling is permanent and can't be undone. If you're thinking of canceling to fix a problem, contact support first. Once the plan is canceled, DreamHost can no longer help with it.
What happens when you cancel
DreamHost billing stops — Plans are nonrefundable. A monthly plan isn't credited for the rest of the current month. If you cancel an annual plan before it renews, the unused part of the term is credited to your DreamHost account.
Your account moves to Google — Google emails you with the option to set up billing with them directly. Your account stays available for a limited time while you decide.
No billing set up with Google — If you don't set up billing with Google, they eventually close the account and delete its data.
Your email keeps routing to Google — Your domain's mail records aren't changed.
Signing up again — You can't sign the domain up through DreamHost again while the account still exists at Google.
If you cancel a plan that was never fully set up, it's simply removed, and email for the domain is delivered to DreamHost again.
Before you cancel
Back up anything you need from Gmail, Drive, and the other apps.
If you plan to keep using Google Workspace, be ready to set up billing with Google when their email arrives.
If you plan to return to DreamHost email, see the last section of this article.
How to cancel
Navigate to the Google Workspace page.
Click the Manage Plan button next to your domain.
In the Cancel Google Workspace Subscription section, click the Cancel button.
Click the Remove button to confirm.
You'll receive an email from DreamHost confirming the cancellation.
Going back to DreamHost email
After you cancel, your domain's mail records still point to Google. To use DreamHost email for the domain, your account needs a Professional Email plan or a hosting plan that includes email.
To have email delivered to DreamHost again, remove the domain's custom MX records. See Configuring custom MX records for the steps.
