Viewing DreamHost email if MX records are not pointed to DreamHost

 

Overview

This article explains how to view your DreamHost emails when your domain’s MX records are no longer pointing to DreamHost. It covers accessing old emails and important steps to take before switching mail services.

Background

When you switch your domain's mail service away from DreamHost, your DreamHost email accounts remain active, but stored emails might not be retained. To avoid losing important messages, make sure to back up all your emails before switching.

This article should only be used if your email WAS hosted at DreamHost but was recently moved to another host. These instructions explain how to view your old email at DreamHost.

See this article instead if you are hosting your DNS at another company and want to BEGIN hosting email at DreamHost.

View your old DreamHost email

You can use webmail or an email client to access your old DreamHost email.

Once you’ve pointed your domain’s MX records to another service, you will no longer receive emails to any DreamHost-hosted mail accounts. Any messages sent to mail accounts that you have not recreated at your new mail service will then bounce and not be delivered.

Webmail

You can log into your DreamHost email accounts via webmail to check old emails, even if your MX records point elsewhere. See this article for further details. 

Email clients

View the article on finding your correct mail server name.

See also

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