Enable and manage DreamShield

Overview

DreamHost offers a paid security service called DreamShield that you can enable through the panel, which allows you to scan your website for malware. Here are the details:

  • The DreamShield Website Security service is an add-on that you can use on any domain (or subdomain) you like to ensure it is free of malicious code that could potentially compromise sensitive information.
  • When you add DreamShield, it immediately runs a scan on your site and will automatically scan it on a daily basis after that.
  • You are notified via email if DreamShield finds any issues. Your panel also displays this information.
  • If the site is clean, your panel shows this information. An email is also sent that lets you know your site is clean.

The following describes how to add or remove DreamShield to a domain using the DreamHost panel.

Please take a moment to review the terms and service of DreamShield.

Adding DreamShield to your domain (or subdomain)

You can only install DreamShield on a single domain or single subdomain. If you wish to install it on both example.com and blog.example.com, you must add a separate DreamShield service to each domain.

  1. Navigate to the Manage Websites page.
  2. Open the DreamShield Website Security page by selecting the following:
    • If in Grid view, click the 'vertical 3 dots' button under your domain. From the popout menu, click the Website Security link.
    • If in List view, click the 'vertical 3 dots' button to the right of your domain. From the popout menu, click the Website Security link.
      The DreamShield dashboard page opens.
  3. Select either the Monthly or Yearly Plan and click the Add to Cart button.
  4. Click the Checkout Now button, review the order details, and click the Submit Order button when finished. If needed, you can return later to the DreamShield dashboard page and click the Complete order button when you're ready.
    DreamShield is installed and scans your site. The results are displayed once the scan completes.

Adding DreamShield when signing up for a DreamHost account

You can also add DreamShield when you initially sign up for a DreamHost account. See the following article for further details:

Removing DreamShield

  1. Navigate to the Manage Websites page.
  2. Open the DreamShield Website Security page by selecting the following:
    • If in Grid view, click the 'vertical 3 dots' button under your domain. From the popout menu, click the Website Security link.
    • If in List view, click the 'vertical 3 dots' button to the right of your domain. From the popout menu, click the Website Security link.
      The Security tab opens.
  3. Click the Manage Your Plan button.
  4. Under Active Plans, click the Manage button on the DreamShield row.
  5. Under Cancel Plan, click the Start Cancellation button and then click the Cancel Plan button.

What do I do if DreamShield finds any issues with my website?

When DreamShield completes a scan of your website, an email is sent to you with the results and includes any issues that are found. The email also provides appropriate next steps to take (including links) in order to correct any intrusions or other threats.

Here are a few links to popular articles to help you address any issues in the event that DreamShield detects any problems on your website:

Testing your site after it's been cleaned

After you've cleaned your site of any compromised code, you may want to confirm it's now secure. DreamShield runs once per day, so it will automatically inform you of any issues the next time it runs.

However, if you'd like an immediate scan, please submit a support ticket with the topic set to 'Abuse/Security' who will then scan it for you.

See also

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