Enable and manage DreamShield

Overview

The following describes how to add, manage, or remove the paid DreamShield Protect plan for your website.

Background

DreamHost offers a paid security plan called DreamShield Protect that you can enable through the panel. DreamShield Protect allows you to scan your website for malware and includes the following:

• When you add DreamShield Protect, it immediately runs a scan on your site and will automatically scan it on a daily basis after that.
• You are notified via email if DreamShield Protect finds any issues. Your panel also displays this information.
• If the site is clean, your panel shows this information. An email is also sent that lets you know your site is clean.

You can also review DreamShield's terms and notices for more information.

How to upgrade, add, or remove DreamShield Protect

You can upgrade, add, or remove DreamShield Protect in the panel by following these simple steps.

Upgrading to DreamShield Protect

1. Navigate to the Manage Websites page.

2. Open the Security page by selecting one of the following:

   • If in Grid view, click the vertical three dots button under your domain. From the pop-up menu, click the Website Security link.
   • If in List view, click the vertical three dots button to the right of your domain. From the pop-up menu, click the Website Security link.

   The Security dashboard page opens.

3. Scroll down to the DreamShield section and select DreamShield Protect.
4. Click the Add to Cart button.
5. Select either the Monthly or Yearly Plan.

6. Review the order details and click the Submit Order button when finished. If needed, you can return to the DreamShield Protect dashboard page later and click the shopping cart icon at the top when you're ready.

   DreamShield Protect is installed, scans your site, and displays the results when the scan completes. The DreamShield Protect label also appears on your Security dashboard page.

Adding DreamShield Protect when signing up for a DreamHost account

You can also add DreamShield Protect when you initially sign up for a DreamHost account. See this article for further information.

Removing DreamShield Protect

1. Navigate to the Manage Websites page.

2. Open the Security page by selecting one of the following:

   • If in Grid view, click the vertical three dots button under your domain. From the pop-up menu, click the Website Security link.
   • If in List view, click the vertical three dots button to the right of your domain. From the pop-up menu, click the Website Security link.

   The Security dashboard page opens.

3. Scroll down to the DreamShield section and select DreamShield Protect.
4. Click the Manage Your Plan button.
5. Under Active Plans, click the Manage button on the DreamShield row.
6. Under Cancel Plan, click the Start Cancellation button and then click the Cancel Plan button.

FAQs

What do I do if DreamShield finds any issues with my website?

When DreamShield completes a scan of your website, it emails you the results and any issues found. The email also provides appropriate next steps (including links) to correct any intrusions or other threats.

Here are a few additional links to help you address any issues in the event that DreamShield detects any problems on your website:

• Hacked Sites category page
• Updating website applications

How do I rescan my site after I clean it up?

After you've cleaned your site of any compromised code, you may want to confirm that it's now secure.

DreamShield runs once per day, so it will automatically inform you of any issues the next time it runs. However, if you'd like an immediate scan, please submit a support ticket with the topic set to Abuse/Security. A DreamHost support representative will then scan it for you.

See also

• How to sign up for a DreamHost account
• DreamHost control panel overview
• Support panel