A common issue with Apple's Mail app is that it sometimes does not sync folders from the mail server to the same folders in the Mail app on your computer. If you find folders such as Drafts, Sent, Junk, or Trash are not syncing email as it appears in webmail, follow these steps to correct the issue.
Synchronizing a folder
- Log into the Mail app. View the following articles for details.
- In your mail app, click the folder you'd like to synchronize.
In the following example, the 'Sent' folder is used:
- From the top menu, choose 'Mailbox > Use This Mailbox As'.
- From the final pop-out menu, choose 'Sent Mailbox'.
Repeat the steps above for any other folder such as Drafts, Junk, or Trash.