Disabling Spam filters


This article explains how to disable DreamHost spam filtering and update MX records on your domain.

Disabling the spam folder does not disable outbound filtering. If DreamHost's filtering system's algorithm detects potential spam from your email address, it will be returned to you as undeliverable. After reviewing the message, you may flag it as a false positive. If you are noticing this happening regularly, there may be ways to prevent this. See the following article for more information:

Disabling a domain's Spam filter

  1. Navigate to the Spam Filters page.
  2. Click the Edit Filter button to the right of the domain.
  3. Click the Edit settings for example.com button to edit settings for the entire domain.
  4. Click the Change Filter Settings dropdown menu.
  5. Click the Proceed to Disable Filtering button.
    A final warning appears.
  6. Click Disable Filtering and Delete Allow/Block Lists.

Updating MX records

If your nameservers are pointed to DreamHost

If your nameservers are pointed to DreamHost, you do not need to do anything. Your MX records will automatically update to the non-filtered records after deleting the Spam filter.

If your nameservers are NOT pointed to DreamHost

If your nameservers are NOT pointed to DreamHost, you must update your MX records to point to the new non-filtered MX records. If you do not, your email will not be delivered.

Confirm where your nameservers are pointed

View the following article to confirm where your nameservers are pointed.

The following are DreamHost's nameservers:

  • ns1.dreamhost.com
  • ns2.dreamhost.com
  • ns3.dreamhost.com

If you see anything else, you must update your MX records at the company where your nameservers are hosted.

What MX records do I need to change? 

Update the following MX records at the company that hosts your nameservers. This ensures your email will continue to function.

Host Value
@ 0 mx1.dreamhost.com.
@ 0 mx2.dreamhost.com.
mail 0 mx1.dreamhost.com.
mail 0 mx2.dreamhost.com.

See also

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