Add or remove account privileges

Overview

This article explains how to add account privileges so a new user can access your account. When that user no longer requires access, you can then remove their privileges.

Adding account privileges

1. Navigate to the Manage Account page.
2. Click the Edit Privileges link.
3. Click the Grant Privileges to a New Person button.
4. Enter the email address and name of the person you wish to give privileges to.

   WARNING about the email used to create the sub-account

   Make sure that the email you add for the new user has NOT been added as a secondary email under the Profile & Privacy section of your panel.

   • If the email address is listed both under Profile & Privacy and Account Privileges, this new user will NOT be able to change their password using the password reset link. They will instead see an error that reads: Only your primary email address can reset a password with this form.

   To prevent this, the email address should only appear in one of these locations.

5. Select the additional privileges to which you wish to grant access.
6. Click the Set Privileges button to save your changes.

   When you submit the information, a confirmation email is sent to the new user requesting a password change.

Re-sending the confirmation email

It's not possible to resend the original confirmation email after adding a new user. However, the new user has two options to log in to their account.

• The new user can visit panel.dreamhost.com/login/forgot.cgi to reset their password and log in.
• You can remove all privileges for this user and then re-add them again. This will send a new confirmation email.

Removing account privileges

When you revoke privileges, the entire sub-account is deleted. Only click the Revoke button if you wish to completely remove this user's account.

1. Navigate to the Manage Account page.
2. Click the Edit Privileges link.
3. On the next page, click the Revoke All Privileges for 'user' button.

   A pop-up confirmation box appears to confirm this action.

4. Click OK to finish.

Resetting a user password

If the password is known

Every email user can log into mailboxes.dreamhost.com with their email and current password. Once logged in, they can reset it.

If the password is forgotten

If the user does not remember the current password, they must contact the account manager.

See also

• Account privileges overview
• Privacy Settings overview
• Updating your contact information