Overview
The following describes how to add a forward-only email address.
Prerequisites
You must have an active hosting plan or a paid email add-on plan to use email.
Shared Starter hosting plans and domain registration-only accounts do not include email, but you can add a paid email plan to your account that includes up to 5 email addresses.
FAQs
What is a forward-only email address?
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This is an address that does not have an active Inbox because its primary function is to forward all emails to another email address. Messages will only be stored on the address that is set to receive the forwarded email.
Are there any hosting providers to which I cannot forward email?
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There are four mail hosting providers DreamHost does not allow forwarding to: AOL, Comcast, Microsoft, and Verizon. When attempting to set up a forward to any of these hosts, you will receive an error message.
How many addresses can I forward to?
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You can forward up to 10 email addresses from a forward-only email address.
How to create and manage a forward-only email address
The following sections explain how to create, change, or remove a forward-only email address.
Creating a forward-only email address
DO NOT set an active email address to a forward-only address. This will delete all emails previously saved under this address.
To create a forward-only email address:
- Navigate to the Manage Email page.
- Click the Create Email button.
- Select your domain from the Select a domain dropdown under Email Address.
- Enter the name of your new email address in the text box that appears.
- Select Forward-Only Email under Mailbox Type and then click the Continue button.
- Enter the email address you want to forward to under Add Email addresses to forward. You can list additional email addresses to forward to by clicking the Add field button.
- Click the Create Email button at the bottom of the page to save the new information.
Changing an existing email address to forward-only
See this article to learn how to change an existing email to a forward-only address.
Removing email forwarding
There are two options to remove email forwarding:
- Change 'forwarding' to a fully hosted email or garbage email.
- Delete the forward address.
To remove email forwarding from an address, visit the Manage Email page in your panel and then click the Manage button to the right of the forward address. From there, you can change your mail address under Change Email Type or delete the address by clicking the red Delete button.