G Suite FAQs


What if I already have a G Suite account?

If you have an existing G Suite account, you must ensure you're using the correct G Suite DNS records. The following article walks you through this process:

  • G Suite DNS

The G Suite signup option in the panel is for DreamHost customers that wish to sign up for a new G Suite account.

If you already have a G Suite account, you will not be able to sign up a second time.

Do I need a DreamHost hosting plan for G Suite?

No, you do not need a hosting plan in order to have G Suite, but you do need a domain name to associate with your G Suite license. During G Suite signup, DreamHost asks you to select from a list of the domains in your DreamHost account.

How do I sign up for G Suite?

The following article explains how to sign up for G Suite:

  • How to sign up for G Suite

Can I have multiple email addresses with G Suite?

Yes. With G Suite, you can create up to 30 standard email aliases for each user, or unlimited “disposable” aliases (name+alias@example.com). You may also create additional G Suite mailboxes by purchasing additional user licenses for your account.

If more than 10 users are required, you will need to contact support.

Can I migrate my existing email to G Suite?

Yes, G Suite has a built-in data migration to import your team’s email, contacts, and calendars. View the following article for further details:

  • https://support.google.com/a/answer/6364709

If you have a large number of users, Google recommends using their data migration service to migrate your user's mail, contacts, and calendars to G Suite. The setup is simple, and most mail server connections can be made automatically. This feature is available under Data migration in the G Suite admin console. Learn more about G Suite’s migration utility, best suited for large organizations.

What do my MX settings need to be for G Suite?

If DreamHost is managing your DNS (you are using DreamHost's nameservers), this will be configured automatically.

If you are using a third party to manage your DNS (meaning you are not using DreamHost's nameservers), you will need to configure that with your DNS provider.

View the following article for info

  • G Suite DNS

Can I use a Discussion List if I'm using G Suite?

Yes. You don't have to use DreamHost's email service to use a Discussion List. This is because the Discussion list is created on a subdomain such as @lists.example.com. This means the email is originating from DreamHost and not your G Suite account.


How is G Suite different from a normal @gmail.com address?

An address ending in @gmail.com is a free personal email address that has no connection to your website. When you have an @gmail.com address you also have access to Google Drive which comes with apps such as Storage, Online Document Editing, and Video meetings, but these are applications that are related only to your personal Google account. These have no relation to your website.

G Suite is configured for your domain name. This means it will end with something like @example.com. It comes with all the basic apps that a personal Google account does in addition to several other tools you can use to manage your website. You can create several email addresses on your domain (admin@example.com, contact@example.comhello@example.com, etc..)  within this account since it's an account for the domain. It also comes with an administrative console to make managing your website data very simple.

How is G Suite different from DreamHost email?

G Suite email addresses and DreamHost email addresses are both set up on your domain. For example:

  • admin@example.com
  • contact@example.com
  • user@example.com

The difference is that G Suite comes with several apps from Google to manage your website data. These include email, online document editing, video chats, and more. DreamHost email does not offer these Google services.


Why would I want to pay for G Suite when Google offers similar products for free?

Paid G Suite plans provide you with several features and integrations not available in the free consumer version of the apps. With G Suite, you get:

  • custom business email addresses @example.com
  • administrative controls and permission management for your organization
  • unlimited group email addresses
  • 99.9% guaranteed uptime
  • additional storage across Gmail and Google Drive
  • zero advertisements
  • customized logo branding for your company
  • 24/7 phone and email support
  • G Suite Sync for desktop mail clients, including Microsoft Outlook
  • Additional security options like two-step authentication and SSO (Single Sign-On)

Why would I want to pay for G Suite when DreamHost already includes email service with my hosting plan?

DreamHost offers G Suite as a premium option for email. With G Suite, you get several features and integrations not available in DreamHost’s own email offerings.

DreamHost Email and G Suite both provide

  • Webmail interface to check your email from any browser.
  • IMAP and POP access to integrate with mail clients such as Microsoft Outlook, Apple Mail, Mozilla Thunderbird, and more.
  • Custom domain support, with email addresses @example.com
  • Spam filtering
  • Contacts management
  • Ad-free experience

Features exclusive to G Suite

  • No DreamHost hosting plan required
  • G Suite Sync for Microsoft Outlook: enables better integration with Outlook than is possible with standard IMAP/POP. With GSSMO, email, calendar events, contacts, notes, and tasks are synced between G Suite and Outlook. Read more:
    • G Suite Help — Get started with G Suite for Outlook
    • G Suite Help — What's synchronized between Outlook and G Suite?
  • Shareable calendars
  • Cloud office apps: Collaborate in real time with Google Docs, Google Sheets, and Google Slides
  • Google Cloud file storage: G Suite’s Basic plan includes 30GB of Google Drive storage space per user. G Suite’s Business plan provides unlimited Google Drive storage space per user, or 1TB per user for accounts with fewer than 5 users.
  • Google Hangouts chat and video conferencing
  • Customize your domain’s webmail interface with your company logo

Domain registration

Is a domain registration included in the price of G Suite?

The cost of a domain is separate from the price of G Suite. Domain registration fees can vary widely depending on the extension (.com, .net, .org, etc.) and you may prefer to add G Suite to a domain you already own.

During G Suite signup at DreamHost, you can specify the domain you would like associated to your G Suite account. View the following article for further details:

  • Domain registration overview

Will email still work if my domain registration expires?

Email service will only work with a valid domain registration and up-to-date MX records. DreamHost verifies this for you during G Suite setup. Email messages sent to an address at an expired domain would bounce back to the sender with a notification that the message was undelivered.


What are the differences between G Suite Basic and G Suite Business edition?

DreamHost offers two editions of G Suite:

  • Basic
  • Business.

G Suite Business includes all the features of Basic, plus more storage, enhanced search, and archiving. View the following article for further details.

  • G Suite plans and pricing

Can I combine 'Basic' and 'Business' edition users under one domain on G Suite?

G Suite uses a site-license, where all users within a domain must be of the same type — either all G Suite Basic, or all G Suite Business. When you add users, they are automatically created as your current license type.

With G Suite’s flexible monthly billing, you may upgrade/downgrade your domain’s G Suite plan at any time, and your bill will be adjusted accordingly. There are no fees for modifying your G Suite subscription, aside from the cost of the plan itself.

View the following links for further details:

  • G Suite Administrator Help — How Licensing Works
  • Upgrade your G Suite subscription 
  • Things to watch out for when downgrading your G Suite subscription


Can I purchase individual G Suite apps?

No. When you sign up for G Suite, you’ll gain access to a set of integrated apps (excluding Google Voice)  that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar.

Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase the suite and only use the services of your choice.

Can I add G Suite users later?

Yes. You may add or remove users to your G Suite account any time. G Suite from DreamHost uses flexible monthly billing, where your bill automatically adjusts to the user count selected in your DreamHost panel.

During the initial setup, you will set up your first user, who is also your Admin User. To add more users, simply log in to your G Suite admin homepage, where you’ll find a link to add individual users or upload a .CSV file to bulk-assign new users.

Is Google Voice available with G Suite?

Google Voice is not available if you purchased your G Suite subscription through DreamHost. If you require Google Voice, you must purchase a G Suite subscription directly through Google.

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