Google Workspace FAQs

If you have an existing Google Workspace account, you must ensure you're using the correct Google Workspace DNS records. The following article walks you through this process:

• Google Workspace DNS

The Google Workspace signup option in the panel is for DreamHost customers that wish to sign up for a new Google Workspace account.

No, you do not need a hosting plan in order to have Google Workspace, but you do need a domain name to associate with your Google Workspace license. During Google Workspace signup, DreamHost asks you to select from a list of the domains in your DreamHost account.

The following article explains how to sign up for Google Workspace:

• How to sign up for Google Workspace

Yes. With Google Workspace, you can create up to 30 standard email aliases for each user, or unlimited “disposable” aliases (name+alias@example.com). You may also create additional Google Workspace mailboxes by purchasing additional user licenses for your account.

Yes, Google Workspace has a built-in data migration to import your team’s email, contacts, and calendars. View the following article for further details:

• https://support.google.com/a/answer/6364709

If you have a large number of users, Google recommends using their data migration service to migrate your user's mail, contacts, and calendars to Google Workspace. The setup is simple, and most mail server connections can be made automatically. This feature is available under Data migration in the Google Workspace admin console. Learn more about Google Workspace’s migration utility, best suited for large organizations.

If DreamHost is managing your DNS (you are using DreamHost's nameservers), this will be configured automatically.

If you are using a third party to manage your DNS (meaning you are not using DreamHost's nameservers), you will need to configure that with your DNS provider.

View the following article for info

• Google Workspace DNS

Yes. You don't have to use DreamHost's email service to use a Discussion List. This is because the Discussion List is created on a subdomain such as @lists.example.com. This means the email is originating from DreamHost and not your Google Workspace account.

An address ending in @gmail.com is a free personal email address that has no connection to your website. When you have an @gmail.com address you also have access to Google Drive which comes with apps such as Storage, Online Document Editing, and Video meetings, but these are applications that are related only to your personal Google account. These have no relation to your website.

Google Workspace is configured for your domain name. This means it will end with something like @example.com. It comes with all the basic apps that a personal Google account does in addition to several other tools you can use to manage your website. You can create several email addresses on your domain (admin@example.com, contact@example.com, hello@example.com, etc..)  within this account since it's an account for the domain. It also comes with an administrative console to make managing your website data very simple.

Google Workspace email addresses and DreamHost email addresses are both set up on your domain. For example:

• admin@example.com
• contact@example.com
• user@example.com

The difference is that Google Workspace comes with several apps from Google to manage your website data. These include email, online document editing, video chats, and more. DreamHost email does not offer these Google services.

Paid Google Workspace plans provide you with several features and integrations not available in the free consumer version of the apps. With Google Workspace, you get:

• custom business email addresses @example.com
• administrative controls and permission management for your organization
• unlimited group email addresses
• 99.9% guaranteed uptime
• additional storage across Gmail and Google Drive
• zero advertisements
• customized logo branding for your company
• 24/7 phone and email support
• Google Workspace Sync for desktop mail clients, including Microsoft Outlook
• Additional security options like two-step authentication and SSO (Single Sign-On)

DreamHost offers Google Workspace as a premium option for email. With Google Workspace, you get several features and integrations not available in DreamHost’s own email offerings.

DreamHost Email and Google Workspace both provide

• Webmail interface to check your email from any browser.
• IMAP and POP access to integrate with mail clients such as Microsoft Outlook, Apple Mail, Mozilla Thunderbird, and more.
• Custom domain support, with email addresses @example.com
• Spam filtering
• Contacts management
• Ad-free experience

Features exclusive to Google Workspace

• No DreamHost hosting plan required
• Google Workspace Sync for Microsoft Outlook: enables better integration with Outlook than is possible with standard IMAP/POP. With GSSMO, email, calendar events, contacts, notes, and tasks are synced between Google Workspace and Outlook. Read more:
• Google Workspace Help — Get started with Google Workspace for Outlook
• Google Workspace Help — What's synchronized between Outlook and Google Workspace?
• Shareable calendars
• Cloud office apps: Collaborate in real time with Google Docs, Google Sheets, and Google Slides
• Google Cloud file storage: Google Workspace’s Business Starter plan includes 30GB of Google Drive storage space per user. Google Workspace provides up to 5TB of data depending on the plan you choose. Click here for more information.
• Google Hangouts chat and video conferencing
• Customize your domain’s webmail interface with your company logo

The cost of a domain is separate from the price of Google Workspace. Domain registration fees can vary widely depending on the extension (.com, .net, .org, etc.) and you may prefer to add Google Workspace to a domain you already own.

During Google Workspace signup at DreamHost, you can specify the domain you would like associated to your Google Workspace account. View the following article for further details:

• Domain registration overview

Email service will only work with a valid domain registration and up-to-date MX records. DreamHost verifies this for you during Google Workspace setup. Email messages sent to an address at an expired domain would bounce back to the sender with a notification that the message was undelivered.

DreamHost offers two editions of Google Workspace:

• Business Starter
• Business Standard

Google Workspace Business Standard includes all the features of Business Starter, plus more storage, enhanced search, and archiving. View the following article for further details.

• Google Workspace plans and pricing

Google Workspace uses a site-license, where all users within a domain must be of the same type — either all Google Workspace Business Starter, or all Google Workspace Business Standard. When you add users, they are automatically created as your current license type.

With Google Workspace’s flexible monthly billing, you may upgrade/downgrade your domain’s Google Workspace plan at any time, and your bill will be adjusted accordingly. There are no fees for modifying your Google Workspace subscription, aside from the cost of the plan itself.

View the following links for further details:

• Google Workspace Administrator Help — How Licensing Works
• Upgrade your Google Workspace subscription 
• Things to watch out for when downgrading your Google Workspace subscription

No. When you sign up for Google Workspace, you’ll gain access to a set of integrated apps (excluding Google Voice)  that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar.

Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase the suite and only use the services of your choice.

Yes. You may add or remove users to your Google Workspace account at any time. View the following article for further details.

• Adding Google Workspace users

Google Voice is not available if you purchased your Google Workspace subscription through DreamHost. If you require Google Voice, you must purchase a Google Workspace subscription directly through Google.