If your domain is not using DreamHost's nameservers, the mail-related DNS records will not be automatically active for the domain. You'll need to manually set up those records at the host where your domain's DNS is managed. You can verify where your nameservers are pointed at http://whoisweb.dreamhost.com.
- All the mail-related DNS records are automatically created in the DreamHost panel when a domain has email addresses set up on the (Panel > 'Mail' > 'Manage Email') page.
- You can find your Mail DNS records on the (Panel > 'Domains' > 'Manage Domains') page.
Locating your email DNS records
- Click the ‘DNS’ link under the domain to view your records.
Please note that the records below are only examples. Your specific DNS records will be different.
The examples below ONLY show email DNS records. Your website will have additions records you can read about in this article:
- MX records
- tells senders where emails for you should be delivered to. For example, if Spam filtering was NOT enabled, they would look like this (assuming your on the sub0 mail cluster):
- Below is a table of all possible MX records depending on which Mail Cluster you're email is hosted on.
Email Cluster MX Record(s) homiemail-sub0 mx1.dreamhost.com
- If Spam Filtering has been enabled your MX records would be the following:
Email Cluster MX Record(s) Spam Filters vade-in1.mail.dreamhost.com
- A records
- used by your mail program when you connect to the mail server to view your inbox or send out emails. There are several mail A records for your domain.
- Find the following records:
DNS record Example value _autodiscover._tcp (SRV) 5 0 443 autoconfig.dreamhost.com — This is an SRV record that assists email applications automatically configure the correct settings. autoconfig (CNAME) autoconfig.dreamhost.com — This is a CNAME record that assists email applications automatically configure the correct settings. *mail. (A) 188.8.131.52 — This is a standard subdomain that can be used to connect your client or program to the mail server. *mail. (MX)
This domain has enabled Spam filtering, so the MX records appear as:
If Spam filtering was not enabled, you'd see your mail cluster value instead. It would appear as:
mx1.dreamhost.com if you're on the sub0 cluster. For example:
If you have not enabled Spam filtering, and are not on the 'sub0' cluster, change the MX records to your mail cluster value.
*mailboxes. (A) 184.108.40.206 — This is used to log into the DreamHost Mailboxes interface. *www.mailboxes. (A) 220.127.116.11 — This is used to log into the DreamHost Mailboxes interface. *webmail. (A) 18.104.22.168 — This is used to log into the DreamHost webmail panel. *www.webmail. (A) 22.214.171.124 — This is used to log into the DreamHost webmail panel.
- Enter all those records in to the system where the domain's DNS is hosted and managed.
After you make the DNS adjustment, it will then take several hours for the changes to update online due to DNS propagation.